Compensation Claims Analyst

State of Indiana•Indianapolis, IN

About The Position

The Compensation Claims Analyst works for the Indiana Criminal Justice Institute (ICJI), the State planning agency for criminal justice, juvenile justice, traffic safety, and victim services. ICJI distributes federal funds as the State Administering Agency and conducts research as the State Statistical Analysis Center. The analyst serves as a communication link with victims, service providers, law enforcement, and attorneys by telephone, U.S. mail, and email. The role processes incoming mail, enters bills and supporting documents into the VCC database, investigates violent crime and sex crime applications under I.C. 5-2-6.1, and obtains reports and records from relevant sources. The analyst verifies and processes bills associated with compensation applications and works with law enforcement to obtain information needed to make application determinations. The role also performs program research and administrative support, and may be used in a supervisory capacity based on agency needs. The position traditionally starts at $42,900, with compensation potentially adjusted based on education and work experience. A degree is not required.

Requirements

Specialized knowledge of the program area, including pertinent rules and regulations.
Specialized knowledge of applicable legislation, guidelines, agency policy, and professional standards and practices.
Ability to research, analyze, and compile information about topics related to the program area.
Ability to communicate effectively.
Ability to operate effectively in a group decision-making process.
Tact in dealing with agency personnel and the public.
Specialized knowledge of accounting and budgeting.
Ability to perform the essential functions with or without reasonable accommodation.
A degree is not required.

Responsibilities

Research and compile information about program procedures, needs, and policies.
Answer customer questions about program policies and procedures.
Establish, organize, and maintain current and historical program files.
Assist with program reports, applications, budget allocations, and purchasing consultative services.
Maintain, monitor, and order program assets.
Assist the supervisor with development and planning of the overall program and its role in the agency.
Schedule, prepare, and disseminate program-related training materials.
Communicate with victims, service providers, law enforcement, and attorneys by telephone, U.S. mail, and email.
Sort incoming mail and enter bills and supporting documents into the VCC database.
Investigate violent crime and sex crime applications according to I.C. 5-2-6.1, obtaining necessary reports and records from various sources.
Verify and process bills related to compensation applications.
Collaborate with law enforcement to obtain information needed to make informed determinations on applications.
Support victims through timely and compassionate communication.

Benefits

Three medical plan options, including prescription coverage, plus vision and dental plans.
Wellness Rewards Program with gift card rewards for completed wellness activities.
Health savings account with bi-weekly state contributions.
Deferred compensation 457(b) account with employer match.
Two fully funded pension plan options.
Leave policies including 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
Up to 15 hours of paid community service leave.
Combined 180 hours of paid vacation, personal, and sick leave.
12 paid holidays, or 14 in election years.
Education Reimbursement Program.
Group life insurance.
Referral Bonus program.
Employee assistance program with covered behavioral health visits.
Qualified employer for the Public Service Loan Forgiveness Program.
Free parking for most positions.
Free LinkedIn Learning access.