Senior Claims Analyst, Workers Compensation, Remote

Crum & Forster • Orange, CA

2d • $37,900 - $71,200 • Remote

About The Position

Crum & Forster’s Commercial Lines division provides specialized insurance solutions to mid-sized and large businesses. The Business Services Group Claims team supports the division’s claims operations and works as a self-organizing, cross-functional team focused on exceptional service, minimizing waste, and continuous process improvement. The Senior Claims Analyst, Workers Compensation, supports claims administration by monitoring and anticipating support needs, maintaining data integrity and security, and monitoring and administering compliance with special state requirements. The role also uses C&F AI and automation tools to streamline work.

Requirements

• High school diploma.
• At least 6 years of relevant work experience.
• Solution-focused, self-starting team player.
• Resourceful problem solver who can quickly learn new concepts, methods, and technology.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Continuous improvement mindset and comfort with change.
• Detail-oriented and resolution-driven approach.
• Ability to work across complex organizations.
• Curiosity about AI and machine learning applications in insurance and eagerness to experiment.
• Strong analytical skills and ability to work with large datasets.
• Knowledge of data privacy regulations and best practices.

Nice To Haves

• Experience with EDI (Electronic Data Interchange).
• Experience with MSP (Medicare Secondary Payer); Indemnity Data Call is also noted as a preferred area of experience.

Responsibilities

• Complete, monitor, recommend, and anticipate claims support needs to aid claims administration.
• Ensure data integrity and security in all claims support processing activities.
• Monitor and administer compliance with special state requirements in real time.
• Use C&F AI and automation tools to streamline work.

Benefits

• Competitive compensation package.
• Generous 401(k) employer match.
• Employee Stock Purchase Plan with employer matching.
• Generous paid time off.
• Health, dental, and vision benefits, along with programs supporting physical, mental, and financial wellbeing for employees and their families.
• Tuition reimbursement.
• Industry-related certifications and professional training.
• Matching donation program, volunteer opportunities, and an employee-driven corporate giving program.
• Potential eligibility to participate in discretionary equity-based compensation and/or performance-based variable pay programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED