Companion Animal Territory Manager - Raleigh, NC

MSD • Rahway, NJ

2d • Remote

About The Position

The Companion Animal Territory Manager works in the Raleigh, North Carolina territory, interacting face to face with customers and consulting with them to identify needs and offer solutions. The role sells the company's Animal Health Companion Animal product portfolio to veterinary clinics, shelter facilities, and corporate accounts; supports customer-strategy pull-through activities; and demonstrates the value and technical innovations of the Animal Health division. The Territory Manager also uses resources available through the division and its distribution partners. Sales employees are strongly preferred to live within their assigned territory, although living up to 20 miles from the territory border is allowed.

The role is responsible for building customer relationships, developing territory and account plans, identifying sales opportunities, and growing sales of Animal Health products and services. It collaborates with national and corporate account teams, distribution field partners, regional colleagues, leadership, and Field Professional Services. The role analyzes sales results, manages expenses within budget, keeps current on products and industry developments, and meets agreed learning and development objectives.

This is a remote role with 50% travel, including overnight travel and some weekend activity. A valid driver's license is required.

Requirements

• Bachelor's degree and 0–3 years of sales experience, or at least a high school diploma and 5 or more years of relevant work experience. Relevant experience may include professional sales, distribution, marketing, military service, or veterinary, healthcare, or scientific fields such as pharmaceuticals, biotechnology, or medical devices.
• Excellent interpersonal, communication, and presentation skills.
• Motivation and focus on achieving measurable, tangible results.
• Commitment to collaboration as the normal way of working and resolving problems.
• Ability to understand how the position contributes to business goals and willingness to adopt process changes to meet customer needs.
• Ability to independently understand customers' changing needs and expectations and use knowledge of their organizations and cultures to drive results.
• Ability to apply selling techniques while managing multiple customers and accounts at different stages of the sales process, and to communicate product value using approved resources.
• Ability to independently identify, develop, and manage a diverse mix of accounts within a territory, including complex accounts, and build plans around customer needs and opportunities.
• Proficient computer skills, including working knowledge of Word, Excel, and PowerPoint, and ability to use an iPad.
• Ability to work independently and as part of a team.
• Ability to travel overnight and participate in some weekend activity.
• Valid driving license.

Nice To Haves

• Sales experience and/or experience in the Animal Health industry.
• Knowledge of animal health biological and pharmaceutical products.
• Understanding of or experience working with distribution.
• Multilingual fluency, particularly in Spanish.

Responsibilities

• Communicate the Animal Health product portfolio in a meaningful and relevant way, tailoring discussions to each customer's needs.
• Serve as the primary contact for assigned customers and meet with key personnel and decision makers to understand practice structure, business models, influencers, and needs.
• Develop customer strategies that guide interactions, relationships, solutions, partner involvement, and offerings to create sales opportunities and grow account sales.
• Develop territory plans and specific account plans for all key customers.
• Partner with National Account Managers, the Corporate Account Team, and Distribution Field Partners to focus on key accounts and corporate-owned clinics and drive sales growth.
• Collaborate with regional team members to promote knowledge of the full Animal Health product portfolio and support team growth and development.
• Analyze monthly sales results and manage expenses within budget guidelines.
• Select available Animal Health programs and services to address customer needs and provide education and training opportunities.
• Work with leadership and Field Professional Services to develop and deliver relevant customer offerings.
• Maintain current knowledge of Animal Health products, industry trends, and the competitive landscape.
• Communicate relevant customer, industry, product, and market trends within the organization.
• Develop and meet learning and development objectives agreed upon with leadership.

Benefits

• Annual bonus and long-term incentive, if applicable.
• Medical, dental, vision, healthcare, and other insurance benefits for employees and their families.
• Retirement benefits, including a 401(k).
• Paid holidays, vacation, and compassionate and sick days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level