Companion Animal Territory Manager - Raleigh, NC

MSD•Raleigh, NC
•$79,200 - $124,700•Remote

About The Position

The Companion Animal Territory Manager sells the company's Animal Health companion animal product portfolio to veterinary clinics, shelters, and corporate accounts in the Raleigh, North Carolina territory. The role identifies customer needs, supports product pull-through and customer strategies, and demonstrates the value and technical innovation of the Animal Health division. Territory Managers meet customers face to face, consult on solutions, and collaborate with field sales teams and distribution partners. Employees are strongly preferred to reside within their assigned territory, though living up to 20 miles outside its border is permitted. The position develops customer, territory, and account plans; builds relationships with decision makers; and identifies opportunities for sales and account growth. It also involves monitoring sales results and expenses, coordinating customer education and training, working with leadership and Field Professional Services on relevant offerings, and maintaining knowledge of products, industry trends, and competitors. The role is remote, requires 50% travel, overnight travel and some weekend activity, and a valid driver's license.

Requirements

  • Bachelor’s degree with 0–3 years of sales experience, or a high school diploma with at least 5 years of relevant work experience. Relevant experience may include professional sales, distribution, marketing, military service, or veterinary, healthcare, or scientific fields such as pharmaceuticals, biotechnology, or medical devices.
  • Excellent interpersonal, communication, and presentation skills.
  • Motivation and focus on achieving measurable, tangible results.
  • Commitment to collaboration in working and resolving problems.
  • Ability to understand how the position contributes to business goals and willingness to adopt process changes to meet customer needs.
  • Ability to independently understand evolving customer needs and combine that understanding with knowledge of customer organizations and cultures to drive results.
  • Ability to apply selling techniques while managing multiple customers and accounts at different stages of the sales process, and to communicate product value using approved resources.
  • Ability to independently identify, develop, and manage a diverse territory of accounts, including complex accounts, and develop plans based on customer needs and opportunities.
  • Proficiency with Word, Excel, PowerPoint, and iPad use.
  • Ability to work independently and as part of a team.
  • Ability to travel overnight and participate in some weekend activity.
  • Valid driver's license.

Nice To Haves

  • Sales experience and/or experience in the Animal Health industry.
  • Knowledge of animal health biological and pharmaceutical products.
  • Understanding of or experience working with distribution.
  • Multilingual fluency, particularly in Spanish.

Responsibilities

  • Communicate the Animal Health product portfolio in a way that is relevant to each customer, tailoring discussions to customer needs.
  • Serve as the primary contact for assigned customers and meet with key personnel and decision makers to understand practice structure, business models, influencers, needs, and business opportunities.
  • Develop customer strategies for interactions, relationships, solutions, partner involvement, and offerings that create sales opportunities and account growth.
  • Develop territory and account plans for key customers.
  • Partner with National Account Managers, the Corporate Account Team, and Distribution Field Partners to focus on key accounts and corporate-owned clinics and drive sales growth.
  • Collaborate with team members to promote knowledge of the full Animal Health product portfolio and support team development.
  • Analyze monthly sales results and manage expenses within budget guidelines.
  • Select available Animal Health programs and services to address customer needs and provide account education and training.
  • Work with leadership and Field Professional Services to develop and deliver offerings that address customer needs.
  • Maintain current understanding of Animal Health products, industry trends, and the competitive landscape.
  • Communicate relevant customer, industry, product, and market trends within the organization.
  • Develop and meet learning and development objectives agreed upon with leadership.

Benefits

  • Medical, dental, and vision healthcare and other insurance benefits for employees and family.
  • Retirement benefits, including a 401(k).
  • Paid holidays, vacation, and compassionate and sick days.
  • Eligible for an annual bonus and long-term incentive, if applicable.
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