Community Technology Coordinator (JDC Community Foundation)- ACC Member

Lead For America • Fort Davis, TX

17h • $33,000 • Onsite

About The Position

The ACC Member will serve as a Community Technology Liaison, a trusted local presence who helps residents navigate digital tools, services, and opportunities that can improve their lives. Under the guidance and supervision of program and host site staff, the Member will provide hands-on technology assistance, build digital confidence among underserved residents, and connect people to resources and referrals in healthcare, employment, and civic engagement. The role is intentionally flexible and place-driven: the Member will support staff in identifying community digital access needs and respond through approved service activities, whether that means one-on-one coaching with a senior navigating telehealth, helping a Spanish-speaking family access online information and community resources, or supporting regional broadband adoption efforts through community outreach, digital literacy education, and resource navigation. The Member will not provide case management, determine eligibility for benefits or services, or perform independent program management or professional technology consulting. Impact will be measured through service activities and outcomes documented in accordance with program requirements, including community connections made, residents served, and participation in approved digital inclusion activities.

Requirements

• Be a U.S. Citizen, National, or Lawful Permanent Resident.
• Hold a high school diploma or GED equivalent.
• Be 17 years of age or older by the start of service.
• Have not already served four (4) or more AmeriCorps State/National terms.
• Passion for community service and connecting your neighbors to the digital tools, skills, and opportunities they need to thrive.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Interest in gaining experience in community development or digital inclusion.

Responsibilities

• Provide one-on-one assistance to residents with internet connectivity, device use, and basic to intermediate digital literacy, at community locations as needed and under the guidance of program staff.
• Help residents access online services related to healthcare, employment, education, and benefits by providing information, digital navigation support, and referrals to appropriate service providers as needed. The Member will not determine eligibility for benefits or provide case management services.
• Assist staff with identifying participant learning needs and preparing appropriate training plans based on identified community needs.
• Help adapt or assist staff in developing and updating curriculum and materials for individual and small-group training sessions.
• Support the delivery of training sessions tailored to varying digital skill levels and age groups using curriculum, materials, and guidance provided or approved by program staff.
• Assist Broadband Working Group leadership in gathering information regarding community technology needs through direct resident engagement.
• Help gather and organize input from residents, businesses, and community organizations to inform Broadband Working Group priorities.
• Support outreach efforts that help connect Broadband Working Group initiatives to tangible community impacts through digital inclusion, education, and resource awareness activities.
• Assist with the design and distribution, under staff direction, of outreach materials (flyers, social media content, newsletter items) to publicize available services and training.
• Support community presence at local events, schools, and gathering spaces to build awareness of digital resources.
• Help draft short articles or updates for local newsletters, websites, or regional media to raise awareness of digital equity efforts in the community, subject to staff review and approval.
• Track participation in technology assistance and training activities in accordance with program procedures and reporting requirements.
• Help compile data and resident stories to support reporting and program improvement for staff review and approved program purposes.
• Support relationship-building with the Fort Davis library, Fort Davis ISD, Jeff Davis County, local businesses, and other community organizations to extend the reach of services.
• Share observations and resident feedback with JDCCF staff and Broadband Working Group leadership to help inform ongoing work.
• Coordinate and carry out assigned service activities, maintain awareness of community needs identified through approved service activities, and provide regular updates to the Site Supervisor through weekly one-on-one check-ins.
• All activities are performed under the guidance and supervision of host site and program staff. The Member will not engage in prohibited AmeriCorps activities, including lobbying, political activities, grant writing, fundraising, or activities that displace or supplant staff, contractors, or volunteers.

Benefits

• A $33,000 living stipend (dispersed bi-weekly over the course of the service term)
• A $7,395 Segal Education Award through AmeriCorps, which can be applied to education-related expenses after the program concludes (including repayment of qualifying student loans).
• Healthcare coverage (if applicable).
• Access to childcare benefits.
• Student loan forbearance during your year of service.
• Fully-funded ACC Winter Institute druing the year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED