Community Technician - Parkview - Thursday-Monday 11pm-7:30am

Bowery Residents' CommitteeNew York, NY
Onsite

About The Position

This position is for a Community Technician at Parkview, working Thursday-Monday from 11pm-7:30am. The role involves monitoring a residential program for individuals experiencing homelessness, with a primary focus on maintaining a safe environment. The technician will engage with residents in an approachable and empathetic manner, perform rounds, and address resident needs. Key responsibilities include managing conflict and challenging behaviors with self-awareness, ensuring safety, and building trust. The role also requires screening residents and visitors, creating written documentation (logbook entries, incident reports, progress notes), managing supply inventory, conducting fire safety drills and maintaining logs, providing emergency first aid/CPR assistance and NARCAN, assisting with inspections and audits, escorting clients, serving meals, and maintaining an orderly and clean facility. Related duties as assigned. This position is subject to mandatory overtime.

Requirements

  • High School diploma or GED required.
  • CPR Certification or the ability to obtain certification required.
  • NYC Fire Safety Guard Certification or the ability to obtain certification required.
  • Basic computer literacy required.
  • Effectively communicate with others both in writing and orally.
  • Ability to maintain professional boundaries.

Nice To Haves

  • NYC Fire Safety Coordinator Certification preferred; employees must be willing to attempt to acquire certification.
  • Security guard license preferred; employees must be willing to attempt to acquire license.
  • Food Handler Certificate preferred; employees must be willing to attempt to acquire certification.
  • Experience working with individuals experiencing homelessness preferred.
  • Bilingual abilities a plus.

Responsibilities

  • Monitor residential program for individuals experiencing homelessness, focusing on maintaining a safe environment.
  • Engage individuals in an approachable and empathetic manner.
  • Perform rounds and address the varied needs of individuals experiencing homelessness.
  • Manage conflict or challenging behaviors with self-awareness, emphasizing safety and building trust.
  • Screen residents and visitors at the front door.
  • Create written documentation, including logbook entries, incident reports, and progress notes.
  • Manage inventory for supplies.
  • Maintain fire safety drills and logs.
  • Provide emergency first aid/CPR assistance/NARCAN when needed.
  • Assist with inspections and audits.
  • Escort clients and serve meals as needed.
  • Help maintain an orderly and clean facility.
  • Perform related duties as assigned.
  • Subject to mandatory overtime.

Benefits

  • Health insurance
  • Paid sick time benefits
  • Competitive health and dental plans, with coverage available for spouse, domestic partner, and dependents.
  • A minimum of 3 weeks paid vacation
  • 12 paid holidays
  • Additional paid sick and personal time.
  • A 403(b) pension plan with a matching benefit paid by BRC.
  • Tuition assistance
  • Many training opportunities for career development.
  • Flexible spending accounts (FSAs) for healthcare, transit, and childcare.
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