Community Support Team Lead (4149)

ncgCARE•Jacksonville, NC

1d•Remote

About The Position

Carolina Outreach is seeking a full-time Community Support Team (CST) Professional Team Lead to provide community-based therapy and case management services to adults with serious and persistent mental health challenges. This role focuses on empowering clients to enhance their ability to function and achieve their goals within the community. The position is compensated on a salaried basis, with a range of $57,806.91 - $67,134, depending on licensure level, education, and experience. The company offers consistent referral volume, administrative and scheduling support, flexible scheduling, supportive leadership, opportunities to build clinical focus areas, and streamlined onboarding.

Requirements

A master’s degree from an accredited university in Counseling or a related field.
Valid licensure to provide mental/behavioral healthcare in the state of North Carolina; Licenses include LCSW, LCSWA, LCMHC, LCMHCA, LMFT or Licensed Psychologist.
A minimum of two years of experience working with individuals with mental and/or behavioral health issues that include writing person-centered plans, conducting effective group therapy and providing mental health diagnoses.
General working knowledge of the human services delivery system in North Carolina.
Valid driver’s license, auto insurance and reliable transportation.
Must be authorized to work in the United States.

Nice To Haves

Employee supervisory experience preferred.
Experience with Electronic Medical Records (EMR) preferred.

Responsibilities

Conduct comprehensive initial assessments and reassessments to evaluate client needs and strengths.
Provide individual and family therapy using evidence-based practices to support the mental health and well-being of clients.
Develop and implement person-centered plans to guide service delivery.
Monitor and manage symptoms through psycho-education and therapeutic interventions.
Facilitate client referrals to higher levels of care, such as ACT services, when appropriate.
Assist clients in accessing and coordinating benefits, resources, and services in the community.
Act as a liaison between clients, families, and community resources to ensure service continuity and effectiveness.
Educate clients and families on available community resources, benefits, and service options.
Provide ongoing support for rehabilitative and independent living skills development.
Deliver services in off-site, community-based settings to foster client engagement and success.
Respond to client crises promptly and effectively, providing support and guidance as needed.
Maintain accurate, timely, and compliant documentation, including service notes, treatment plans, and progress reports.
Monitor and evaluate the quality of services provided to ensure compliance with agency standards and client needs.
Provide individual, family, and/or group therapy sessions.
Maintain accurate and timely clinical documentation.
Collaborate with care teams as needed.
Maintain compliance with all clinical and regulatory standards.
Participate in supervision (if applicable based on licensure level).

Benefits

Consumer-driven health plan coverage provided by Anthem
Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
Health Savings Account (HSA) or Flex Spending Account (FSA)
Two dental plan options available through Delta Dental
Affordable vision plan available through EyeMed
An optional Dependent Care Flexible Spending Account
Generous paid time off
401k or Roth IRA Retirement Programs administered by Empower
Financial planning and education services at no cost
Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
Educational Assistance (your position, date of hire and years of service determine your eligibility)
Licensure Residency Program for Full-time Clinical Staff
Advancement and Career Development Opportunities