Community Support Lead

March of Dimes Canada•Toronto, ON

1d•Onsite

About The Position

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible. We are currently looking to fill a 6 months Contract Community Support Leader position at Meynell House Congregate Care Program. Full time hours are 37.5 hours per week. The Community Support Lead will be required to work multiple shifts (i.e., workdays, evenings, weekends). This position involves 60-80% assistance with personal care and 20-40% administrative tasks. Starting wage is $24.18, this compensation is inclusive of a $3.00 per hour wage enhancement from the Ontario government for hours spent directly supporting clients. The wage enhancement does not apply to training and paid leave.

Requirements

High School graduate or equivalent
Current Standard First Aid and CPR certification
Experience working with people with physical disabilities, experience/knowledge/understanding of Independent Living or Consumer based care.
Knowledge of and abilities in transferring, lifting, bowel and bladder routines and other attendant care duties
Good interpersonal and communication skills
Ability to work flexible and regularly scheduled hours
Valid driver’s license and/or reliable transportation

Nice To Haves

Physical Demands Self Analysis Required upon hire

Responsibilities

Provide leadership in the efficient and safe delivery of services to clients with disabilities.
Lead a group of attendants in providing assistance to consumers with the non-medical activities of daily living.
Assist the Service Manager in ensuring that schedules are developed according to the client’s care plan.
Assist in the renewal and management of client’s service contract.
Ensure the orientation, continuous goal setting, problem solving and service planning with clients.
Provide orientation and on the job training to all newly hired support service attendants and provide ongoing leadership and coaching to all attendants.
Participate in quality improvement activities.
Display diplomacy with clients attendants, other service centers and agencies
Manage change in a constructive and positive fashion.
Service delivery resolution and handle conflict resolution
Participate in the On-Call/After Hours rotation.