Community Support Staff

Dungarvin•Mankato, MN

1d•Hybrid

About The Position

Dungarvin is hiring a Community Support Staff member for a hybrid Employment Support Specialist (Job Coach) role. The position provides one-on-one support to individuals with disabilities as they explore, secure, and succeed in competitive, integrated employment. The Job Coach meets clients in their homes and in the community, assesses their strengths, skills, and interests, helps them prepare for and find jobs, supports onboarding and training with employers, and provides ongoing coaching to promote job retention and personal growth. The role also includes attending team meetings, writing progress reports, and communicating with internal and external team members. Work is in person and remote, with up to two days per week working from home based on service needs; work-related mileage is reimbursed. Dungarvin describes itself as a mission-driven support-services provider founded in 1976, delivering person-centered support to people with intellectual or developmental disabilities and other complex medical needs. The company operates in 17 states and emphasizes respect, response, choice, independence, and collaborative support.

Requirements

Must meet the requirements of a Designated Coordinator.
High school diploma or GED and at least 4 years of experience providing direct care or support to individuals with disabilities or older adults; OR an associate degree in human services, education, or a related field and at least 2 years of such experience; OR a bachelor's degree in human services, education, or a related field and at least 1 year of such experience.
Valid driver's license and proof of insurance.
Must be at least 18 years of age.
Ability to stand, walk, bend, or lift.
Strong written, verbal, and interpersonal communication skills.
Ability to document care, follow support plans, and collaborate with internal and external team members.
Experience teaching, coaching, or mentoring individuals in employment-related skills.
Knowledge of the job market and hiring process.
Ability to maintain confidentiality and follow organizational policies.
Highly organized and flexible, with the ability to manage multiple tasks or unexpected demands professionally.
Proficiency using technology for documentation.

Nice To Haves

Fluency in ASL, Spanish, Hmong, Somali, or Oromo.

Responsibilities

Meet clients in their homes and community to build trust and connection.
Conduct career assessments focused on each individual's strengths, skills, and interests.
Help clients develop or revise resumes, practice interviews, and identify job leads.
Support onboarding and training with new employers.
Provide ongoing coaching to promote job retention and personal growth.
Attend team meetings, write progress reports, and maintain clear communication.
Document care, follow support plans, and collaborate with internal and external team members.

Benefits

Fixed starting rate of $19.50 per hour.
Medical, vision, dental, supplemental, and life insurance; medical, vision, and dental insurance are noted for full-time employees.
401(k) with up to a 3% employer match.
Paid time off that increases with tenure, including PTO donation options.
National brand discounts.
Employee referral program.
Access to Tapcheck to receive 50% of pay before payday.
Career growth opportunities, paid training, and mentorship.
Mileage reimbursement for work-related travel.
Paid training and orientation.