Support Specialist (Childcare Organization)

HORIZON EDUCATION CENTERS•North Olmsted, OH
•$16 - $16•Onsite

About The Position

Horizon Education Centers is seeking a part-time, in-office Community Support Specialist for its Community Services Department, based at the Administration Headquarters in North Olmsted, Ohio. The position primarily supports the Ready, Set, Go… to Kindergarten (RSG) and South Side Pride (SSP) collaboratives. It is scheduled for 25 hours per week, Monday through Friday from 9 a.m. to 2 p.m., with some flexibility allowed, and requires frequent local travel throughout Lorain and Cuyahoga Counties. The role reports to the Community Services Director and pays $16.00 per hour. The Community Services Department operates a Comprehensive Literacy program and the RSG and SSP collaboratives, powered by the United Way. Horizon Education Centers provides early childhood education, care, and youth development programs for children ages 6 weeks to 14 years across communities in the Cleveland area.

Requirements

  • High school diploma or equivalent.
  • Willingness to travel frequently between Lorain and Cuyahoga Counties and reliable transportation.
  • Willingness to update job knowledge through required training, professional development opportunities, and industry trends.
  • Ability to build positive relationships with coworkers, families, vendors, and the community through prompt, accurate service, a cheerful and professional attitude, and problem-solving.
  • Strong interpersonal and customer service skills, including the ability to deal positively with internal and external individuals.
  • Excellent verbal and written communication skills.
  • Ability to multitask, with strong attention to detail, time management, and organizational skills.
  • Ability to work independently and collaboratively as an active team member.
  • Proficiency in Microsoft Office Suite and other software programs.
  • Promptness, reliability, and a genuine love of children.
  • Ability to lift and carry a minimum of 40 pounds as required.
  • Ability to pass required background checks and physical/medical screening.

Nice To Haves

  • Knowledge of child development and planning age-appropriate activities.
  • Experience in a childcare setting.
  • Familiarity with graphic design.

Responsibilities

  • Monitor and post on blogs and social media for the collaboratives.
  • Assist with outreach and promotion through social media and attendance at community events.
  • Create flyers for programs and events as needed.
  • Participate in monthly Steering Committee meetings for SSP and RSG and take minutes.
  • Create the monthly newsletter for the RSG collaborative.
  • Promote, plan, and deliver monthly playgroups for children ages 2–5.
  • Plan, assemble, and deliver monthly kinder kits.
  • Assist with monthly data collection for collaborative reports.
  • Ensure the Pioneer Freedge in Elyria, Ohio, is stocked and cleaned at least weekly.
  • Facilitate and/or deliver food from local partners.
  • Perform other duties as needed or assigned.

Benefits

  • Medical coverage for employees who work 30 or more hours per week.
  • Dental, vision, life, and accident insurance for full- or part-time positions.
  • Pre-paid employment screenings and onboarding, including transcripts, fingerprints, and physical/immunization requirements, for full- or part-time positions.
  • Paid time off after a 90-day probationary period.
  • Holiday pay after the first full pay period for new hires.
  • Paid professional development for full- or part-time positions.
  • Learn and Earn Tuition Programs.
  • 403(b) retirement savings plan with match options after one year of employment for full-time employees working 20 or more hours.
  • Discounted childcare for full- or part-time positions, subject to application or proof of ineligibility for publicly funded childcare.
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