Community Support Specialist

State of Montana • Kalispell, MT

19h • Onsite

About The Position

The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. The Rehabilitation and Enterprise Division ensures the physical and mental well-being of inmates, delivers educational and vocational opportunities within prisons, and oversees community facilities dedicated to successfully reintegrating offenders into Montana communities. The new Flathead Valley Reentry Center is the first DOC-owned and operated prerelease center in Montana, transforming the way we deliver structure, accountability, and opportunity for residents returning to their communities. The Community Support Specialist is a key frontline role that ensures the daily operations of the FVRC run safely, smoothly, and with resident success at the forefront. In this position, you will help create a structured, supportive environment that promotes positive reentry outcomes and community well‑being.

Requirements

• High School diploma or equivalency required
• Strong communication and interpersonal skill
• Ability to maintain confidentiality and professional boundaries
• Valid driver’s license with a clean driving record
• Ability to work independently and as part of a team
• Alternative combinations of education and experience will be considered on a case-by-case basis.

Responsibilities

• Schedule and provide daily transportation for residents to and from employment sites, medical appointments, and other program‑approved activities.
• Conduct wellness and accountability checks at resident workplaces.
• Manage resident check‑ins and check‑outs in accordance with facility policy.
• Perform routine room, facility and Resident Offender searches to ensure safety and compliance.
• Answer and route incoming calls with professionalism and accuracy.
• Staff the front desk and maintain a secure, welcoming reception area.
• Support general facility operations and contribute to program objectives as needed.

Benefits

• Competitive compensation
• Generous State of Montana Benefits
• May qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED