About The Position

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in several Missouri counties. As an Administrative Agent of the Missouri Department of Mental Health, it serves as a point of entry for eligible people and as a gatekeeper to the public mental health system. The Community Support Specialist provides community support services to help people living in the community maximize available opportunities while recovering from the serious and persistent effects of mental illness. The role involves daily community-based work with clients, face-to-face meetings that may include home visits, connecting clients with community resources such as housing and food assistance, and supporting people with severe mental health issues. Caseload size varies. In-depth training is provided during the first 90 days. This is a full-time position requiring 40 hours per week, with a Monday-to-Friday day schedule. No on-call work, nights, weekends, or holidays are required. Local travel is necessary, and the role includes transporting clients in the employee’s personal vehicle. A reliable personal vehicle with valid insurance is required; mileage reimbursement is available. A valid Class D (Illinois) or Class E (Missouri) driver’s license must be obtained two weeks before starting. Related experience with people facing mental health challenges is preferred but not required. A sign-on bonus of up to $1,500 is offered.

Requirements

  • Associate's degree in Human Services or a related field.
  • Valid Class D (Illinois) or Class E (Missouri) driver's license; the license must be obtained two weeks before starting.
  • Personal, reliable vehicle with valid insurance for local travel and client transportation.
  • Ability to learn quickly and use technology proficiently during the first 90 days of training.

Nice To Haves

  • Related experience working with individuals facing mental health challenges is strongly preferred but not required.

Responsibilities

  • Provide community support services to complex clients, including clients on care plans, using treatment-plan interventions that lead to positive outcomes based on individual strengths and needs.
  • Complete timely documentation describing the service need, intervention, relationship to the treatment plan, service provider, date, actual time and setting, and the individual's response.
  • Contact individuals and/or referral sources after missed appointments to re-engage individuals and promote recovery and resiliency.
  • Support individuals in crisis situations.
  • Connect clients to community resources, including housing and food assistance.
  • Meet with clients face-to-face, including visiting their homes, and transport clients in a personal vehicle.

Benefits

  • Sign-on bonus of up to $1,500.
  • Comprehensive medical, dental, vision, life insurance, and legal services available on the first day of the month after hire.
  • Disability insurance paid for by BJC.
  • Annual 4% BJC Automatic Retirement Contribution.
  • 401(k) plan with BJC match.
  • Tuition assistance available on the first day.
  • BJC Institute for Learning and Development.
  • Health Care and Dependent Care Flexible Spending Accounts.
  • Paid Time Off combining vacation, sick days, holidays, and personal time.
  • Adoption assistance.
  • Mileage reimbursement.
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