Community Support Specialist - Housing

Brightli•Indianapolis, IN

2d•Hybrid

About The Position

Community Support Specialist (Housing Focus) in Indianapolis, IN, within the Community-Based Services department. This full-time role is ideal for recent graduates in Social Work, Psychology, Criminal Justice, or Human Services seeking a career in behavioral health. The specialist will work directly with individuals facing mental health and/or substance use challenges, many of whom are homeless or at risk of homelessness. The primary goal is to connect clients with housing, healthcare, and essential community resources to foster independence and long-term success. This is a hands-on, community-based position requiring strong relationship-building and advocacy skills.

Requirements

Bachelor’s degree in Social Work, Psychology, Counseling, Criminal Justice, Human Services or related field OR Relevant experience working with individuals with mental health conditions, substance use disorders, or homeless or at-risk populations
Valid driver’s license, reliable transportation, and current auto insurance
Ability to travel throughout the community to meet with clients
Must meet background screening requirements
Ability to complete required onboarding and ongoing training

Nice To Haves

Passion for helping individuals in need
Strong communication and relationship-building skills
Ability to work independently in a community-based setting
Organized and able to manage multiple clients and priorities
Compassionate, patient, and solution-focused mindset

Responsibilities

Help clients find, secure, and maintain housing
Build and maintain relationships with landlords and housing partners
Assist with housing applications, resources, and financial assistance options
Provide community-based case management to individuals in supportive housing
Connect clients to healthcare, employment, education, and social resources
Advocate on behalf of clients to ensure access to needed services
Help clients build independent living skills (budgeting, hygiene, daily routines)
Support development of coping skills and recovery strategies
Provide education on mental health, substance use, and wellness
Work closely with treatment teams, healthcare providers, and community partners
Participate in treatment planning and team meetings
Coordinate services to support long-term success and stability
Maintain accurate and timely documentation of services
Follow up with clients and referral sources to support engagement
Assist with discharge and long-term recovery planning
Support clients during crisis situations
Help connect individuals to appropriate crisis resources and services