Community Support Caseworker

Community Counseling Center • Cape Girardeau, MO

2d • Onsite

About The Position

Community Counseling Center is hiring a Community Support Caseworker to provide community support services to children and adults enrolled in its Community Psychiatric Rehabilitation Center (CPRC). The program serves people with disabilities affecting social-role functioning and daily living skills. Staff work with clients in community settings, including clients’ homes and residential centers, providing case management and support in and through therapy to promote recovery. The position typically serves 20–25 clients, with weekly meetings, and involves maintaining an assigned caseload in the community and during hospitalizations.

The role uses a client-centered, strengths-based approach and requires effective communication and organization, comfort working with a diverse population experiencing mental or behavioral health issues, and a willingness to provide support in the community. Success is measured by consistent direct service, timely and high-quality documentation, effective communication with clients and colleagues, and reliable time management. The position is full-time and non-exempt, based in Cape Girardeau, Missouri, with regular hours Monday through Friday, 8:00 a.m. to 4:30 p.m. Some evenings may be required depending on agency and client needs. Pay is $18.00–$20.40 per hour, dependent on prior experience.

Requirements

• Bachelor’s degree, or a four-year combination of higher education and qualifying experience, or four years of qualifying experience.
• Qualifying experience must include delivering services to individuals with mental illness, substance abuse disorders, or developmental disabilities.
• Hold or obtain by the start date a Missouri Class E driver’s license (Class D for Illinois residents).
• Provide proof of continuous auto insurance.
• Meet Community Counseling Center’s Motor Vehicle Record standards policy.
• Have reliable transportation; travel in the employee’s own vehicle is required.
• Strong communication and organizational skills.
• Comfort working with a diverse population experiencing mental or behavioral health issues.

Responsibilities

• Provide community support services to children and adults enrolled in the CPRC program.
• Maintain an assigned caseload, including providing services in the community and during hospitalizations.
• Document all client interactions in accordance with agency guidelines and complete documentation by agency deadlines.
• Train and educate clients in daily living skills.
• Monitor progress toward treatment-plan goals and objectives, and communicate progress and concerns to the treatment team.
• Refer clients to appropriate community resources to help maintain or improve functioning and develop a personal support system.
• Complete documentation in accordance with clinical policies and procedures and applicable DMH, CARF, federal, and state program requirements.
• Meet consistently with clients to provide services and address their needs; the posting describes a typical target of approximately 24 half-hour contacts per week.
• Complete Initial, Quarterly, and Annual checklists within designated timeframes.
• Attend scheduled meetings and supervisions on time, arrive on time for client appointments, and manage time for documentation.

Benefits

• 24 paid days off during the first year, plus a day off for the employee’s birthday.
• Seven paid holidays.
• Health, dental, vision, and supplemental insurance.
• Company-paid life and long-term disability insurance.
• Retirement auto-enrollment.
• LegalShield and IDShield lawyer and identity theft benefits.
• Public Service Loan Forgiveness (PSLF).
• Employee referral program.
• Additional benefits may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level