Community Sup Specialist

North Mississippi Commission on Mental Illness and•Oxford, MS

4d•Onsite

About The Position

This role involves providing comprehensive case management and support services to clients meeting the criteria for Community Support Services (CSS). The specialist will be responsible for client assessment, treatment planning, coordination of services, supportive counseling, and assistance with various needs including applications for benefits, housing, and medication management. The position requires obtaining and maintaining specific certifications, meeting productivity requirements, and performing administrative tasks such as documentation and reporting.

Requirements

Bachelor’s degree in social work, counseling, psychology, or a related field.
Ability to relate effectively to severely mentally ill individuals.
Have transportation, hold a valid driver’s license, have automobile insurance, and have a safe driving record.
Must have, and maintain, a Communicare insurable driving record.

Responsibilities

Obtain and maintain proper certification to perform CSS, including completing required annual training, maintaining supportive documentation, and submitting applications independently and timely.
Meet set productivity requirements by planning ahead, developing a schedule, and seeking support from office manager and/or CSS Director when deficiencies are anticipated.
Provide case management services for clients who meet the criteria for Community Support Services.
Provide ongoing assessment of clients’ needs and develop appropriate treatment planning.
Coordinate case management and mental health center services provided to clients, with services provided by other agencies.
Provide supportive counseling to clients and their families as needed.
Provide assistance to CSS clients in making applications for benefits and assistance.
Provide assistance to clients regarding housing.
Provide assistance to clients in securing medications and developing medication management plan.
Assure access for CSS clients (when needed) to receive mental health and other community services.
Provide home visits as determined by the level of need of each client.
Provide advocacy services for CSS clients.
Provide family counseling and education concerning mental illness to family members of CSS clients.
Maintain a case load as assigned including proper documentation and paperwork.
Attend meetings and training related to CSS as designated by the Director of Community Support Services including weekly staffing meetings at North Mississippi State Hospital.
Complete and turn into the Director of Community Support Services any reports as requested.
Complete and turn in progress notes daily in electronic medical record system to Supervisor.
Attend to tasks related to loss prevention such as verifying active Medicaid via Envision, ensuring appropriate prior authorization is in place, and communicating any payor changes with the treatment team and billing department prior to service provision.
Attend and actively participate in supervisory meetings as requested including office staffing and treatment teams.
Participate in grant specific activities, including, but not limited to assisting with continuation of funding requests, meeting program objectives within funding restraints, coordinating and reporting on Outpatient Commitment Orders, compiling and submitting any reports requested by DMH, actively engaging in networking opportunities with area hospitals and AMAP team.
Perform other duties as assigned.