Community Specialist

Evergreen Residential•Oklahoma City, OK

9d•Onsite

About The Position

Evergreen Live is seeking a motivated, independent, service-driven Community Specialist to lead daily on-site operations at Antler Creek Community, a new Build-to-Rent community in the Oklahoma City, Oklahoma area. This single-office role is the primary on-site point of contact for prospects and residents. The Community Specialist guides prospective residents through leasing up to application and move-in, while overseeing resident experience, amenity operations, property appearance, vendor relationships, and community standards. The role combines leasing performance with resident service in a fast-paced setting. The Community Specialist conducts tours, supports lease-up and marketing efforts, assists with applications and move-ins, addresses resident concerns, and helps maintain a welcoming, well-run community. The position is temporary, possibly with an opportunity to become permanent (temp to hire).

Requirements

1–3 years of leasing experience, with direct involvement in lease-up or new construction.
Sales-driven mindset with a customer-first approach.
Strong interpersonal and communication skills.
Ability to work independently and manage priorities.
Passion for creating a welcoming, well-run community.
Knowledge of Fair Housing regulations.
Active real estate license.
Valid driver’s license and reliable transportation.

Nice To Haves

Experience in leasing, hospitality, or customer service.

Responsibilities

Execute lease-up strategies to meet occupancy targets within defined timelines.
Conduct property tours and communicate community features, benefits, and lifestyle offerings.
Respond promptly and professionally to inquiries by phone, email, and in person.
Support pre-leasing through outreach, marketing, digital campaigns, and local events.
Maintain accurate records of leasing activity, traffic, and conversion metrics.
Support marketing initiatives, including social media, signage, and local partnerships.
Distribute promotional materials and engage with local businesses and referral resources.
Monitor competitor offerings and market trends and communicate relevant information to revenue management for pricing and promotions.
Guide prospective tenants through applications, including screening and documentation requirements.
Assist the Applications team in ensuring paperwork is submitted accurately and on time.
Assist the Move In team with scheduling move-ins and ensuring units are ready for occupancy.
Partner with centralized support teams to ensure smooth operations.
Comply with Fair Housing regulations and company policies.
Provide exceptional service to prospective and current residents.
Support resident retention efforts, including welcome events and communications.
Conduct community walks.
Address resident concerns with empathy and efficiency.
Maintain the community’s appearance, readiness, and reputation.
Oversee day-to-day community operations, amenities, and vendor relationships.