Community Specialist
About The Position
Evergreen Live is seeking a highly motivated, independent, and service-driven Community Specialist to lead daily on-site operations at Antler Creek Community, a new Build to Rent community in the OKC, Oklahoma area. This single-office role is suited to a self-starter who can balance leasing performance with resident experience. The Community Specialist is the primary on-site team member and point of contact for prospects and residents, guiding prospective residents through leasing up to application and move-in while overseeing resident experience, amenity operations, property appearance, vendor relationships, and community standards. The role supports lease-up and pre-leasing efforts, marketing and outreach, application and lease processing, move-in coordination, and resident retention. The position is described as temporary, possibly temp to hire.
Requirements
- 1–3 years of leasing experience, with direct involvement in lease-up or new construction.
- Sales-driven mindset with a customer-first approach.
- Strong interpersonal and communication skills.
- Ability to work independently and manage priorities.
- Passion for creating a welcoming, well-run community.
- Knowledge of Fair Housing regulations.
- Active real estate license.
- Valid driver’s license and reliable transportation.
Nice To Haves
- Experience in leasing, hospitality, or customer service preferred.
Responsibilities
- Execute lease-up strategies to meet occupancy targets within defined timelines.
- Conduct property tours and communicate community features, benefits, and lifestyle offerings.
- Respond professionally and promptly to inquiries by phone, email, and in person.
- Assist with pre-leasing outreach, marketing, digital campaigns, and local events.
- Maintain accurate records of leasing activity, traffic, and conversion metrics.
- Support marketing initiatives such as social media, signage, and local partnerships.
- Distribute promotional materials and engage with local businesses and referral resources.
- Monitor competitor offerings and market trends and communicate relevant information to revenue management for pricing and promotions.
- Guide prospective tenants through the application process, including screening and documentation requirements.
- Assist the Applications team in ensuring paperwork is submitted accurately and on time.
- Assist the Move In team with move-in schedules and ensure units are ready for occupancy.
- Partner with centralized support teams to support smooth operations.
- Maintain compliance with Fair Housing and company policies.
- Provide exceptional customer service to prospective and current residents.
- Support resident retention through welcome events and communications.
- Conduct community walks.
- Address resident concerns with empathy and efficiency.
- Maintain the community’s appearance, readiness, and reputation.
- Oversee day-to-day community operations, amenities, vendor relationships, and the overall property experience.
Benefits
- Flexible, empowering culture.
- Competitive compensation and benefits.
- Opportunity to work with and learn from industry pioneers and experts.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Education Level
No Education Listed
