(SOCIAL SERVICES) Community Social Services Technician (Part-Time)
About The Position
The Community Social Services Technician provides comprehensive clerical, administrative, and paraprofessional support to Adult and Children's Services staff to ensure efficient and effective service delivery. Responsibilities include serving as a primary point of contact for clients, gathering information, directing clients to appropriate programs and staff, maintaining records, processing documentation, scheduling appointments, managing mail and electronic files, and providing transportation assistance for clients to court, medical appointments, visitations, schools, foster placements, and other community resources. The position also supports community outreach efforts, coordinates with local service providers, and assists with special projects and agency operations as needed.
Requirements
- Significant knowledge of office procedures, customer service practices, and program support functions.
- Ability to communicate effectively with clients, staff, and community partners.
- Ability to maintain accurate records.
- Ability to organize and prioritize work.
- Ability to compose and proofread correspondence.
- Ability to maintain confidentiality.
- Ability to use computer systems and office technology.
- Ability to learn and apply agency policies, procedures, and program requirements.
- Ability to provide courteous and professional service in a fast-paced environment.
- Two years of experience performing similar instructional, administrative, customer service, or community placement tasks.
Nice To Haves
- Bi-lingual skills
- DSS experience
- Graduation from a two-year associate degree program designed to prepare support personnel for human services agencies, including a six-month practice/internship in a similar setting (one year of experience may be substituted for the practice requirement).
Responsibilities
- Serve as a primary point of contact for clients.
- Gather information.
- Direct clients to appropriate programs and staff.
- Maintain records.
- Process documentation.
- Schedule appointments.
- Manage mail and electronic files.
- Provide transportation assistance for clients to court, medical appointments, visitations, schools, foster placements, and other community resources.
- Support community outreach efforts.
- Coordinate with local service providers.
- Assist with special projects and agency operations as needed.
Benefits
- Alcohol & Drug testing
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
