Community Social Services Assistant - 122530069, 122530071, 122530083

Cumberland County•1225 Ramsey Street Fayetteville, NC

40d•Hybrid

About The Position

The Community Social Services Assistant (CSSA) works with families by providing them with intensive, goal-oriented services. Through education and mentoring, the CSSA will assist parents in improving their parenting skills. The CSSA will provide transportation to and from supervised visitations for both children and/or adults using their personal vehicle. Travel may occur inside and outside of the county, potentially requiring work outside of normal hours. They will also supervise parent-child visitations both inside and outside the agency and assist in monitoring placements during trial home visits. The CSSA provides in-home management services based on the Family Services Agreement and the case plan developed with the social worker and family. The CSSA collaborates with the social worker, parents, foster parent or care provider, and child by providing services and communicating progress (verbally and in writing) to the social worker in a timely manner. The CSSA is aware of risk factors to children and immediately reports safety concerns to the social worker. The CSSA participates in meetings and may testify in court.

Requirements

At least one year of experience in performing tasks similar to those assigned.
High school diploma with competent written and verbal communication skills.
Skills for teaching and modeling parenting duties (discipline, nurturing, communication, parent/child interaction).
Skills in budgeting and financial home management.
Skills in planning, organizing, and teaching household management.
Ability to advocate for services to customers.
Ability to work as a member of a team.
Ability to engage in positive customer interaction with non-voluntary customers.
Basic knowledge of the social, economic, and environmental conditions of clients.
Working knowledge of basic household tasks and management functions and ability to teach to others.
Working knowledge of and ability to enlist the aid of available community resources.
Skill in basic reading, writing, and simple mathematics.
Ability to establish rapport and relate to the population served and a variety of service disciplines (social workers, doctors, teachers) and community businesses.
Ability to prepare and maintain simple reports of activities.
Ability to exercise good judgment in appraising situations.
Ability to verbally communicate findings.
Must be able to obtain a valid North Carolina Driver's License.
Must be able to assist in emergency and/or disaster situations.
Must adhere to the Cumberland County Department of Social Services dress code policy, including guidelines related to tattoos and body piercing.

Nice To Haves

Parental experience.
Experience working with different cultural and ethnic lifestyles.
Ability to reinforce sex education.
Knowledge and/or experience with substance abuse and its impact on families.

Responsibilities

Provide intensive, goal-oriented services to families.
Assist parents with improving parenting skills through education and mentoring.
Provide transportation to and from supervised visitations for children and/or adults using a personal vehicle.
Supervise parent-child visitations in and outside the agency.
Assist in monitoring placements during trial home visits.
Provide in-home management services based on the Family Services Agreement and case plan.
Collaborate with social workers, parents, foster parents/care providers, and children.
Communicate progress of parents or children to the social worker verbally and in writing.
Identify and report signs and indicators of risk factors to children to the social worker.
Participate in meetings and potentially testify in court.