Community Services Employment & Income Project Coordinator

City of Tucson • Portland, OR

1d • $24 - $36 • Hybrid

About The Position

The Community Services Employment & Income Project Coordinator position at the City of Tucson's Housing and Community Development Department is responsible for programs supporting residents in Permanent Supportive Housing (PSH) to increase income stability through employment, benefits acquisition, and financial empowerment. This position works closely with multidisciplinary teams including case managers, behavioral health providers, and housing staff to develop individualized employment and income plans that align with participants’ housing stability goals. The Coordinator provides direct services, employer engagement, and system navigation support, with a strong emphasis on trauma-informed, client-centered practices. This position is grant funded and funding is reviewed on an annual basis.

Requirements

• 2 years of relevant experience
• Associate's Degree
• Any combination of education and experience may be substituted on a year-for-year basis.

Nice To Haves

• Bachelor’s or Master’s degree in Social Work, Counseling, or related field
• Experience in Permanent Supportive Housing or Housing First programs
• Certification or training in benefits advocacy (e.g., SOAR – SSI/SSDI Outreach, Access, and Recovery)
• Established relationships with local employers, workforce boards, or training providers
• Bilingual (English/Spanish)
• Experience using Homeless Management Information Systems (HMIS) or similar data systems
• At least one year of experience providing targeted employment and income support for vulnerable populations
• Familiarity with local employment benefits offered by Pima County One-Stop, Department of Economic Security, non-profits, and others

Responsibilities

• Manages programs by conducting comprehensive employment and income assessments for PSH participants.
• Develops and implements individualized employment and income plans.
• Provides job readiness training, including resume development, interview skills, and workplace expectations.
• Assists participants in accessing public benefits (e.g., SSI/SSDI, VA benefits, unemployment, Pima County One-Stop, etc.).
• Supports participants in job search activities, applications, and job placement.
• Builds and maintains partnerships with local employers and workforce development agencies.
• Coordinates with case managers and service providers to ensure integrated service delivery.
• Tracks participant progress and maintain accurate documentation in HMIS and City databases.
• Facilitates financial literacy education, including budgeting and income management.
• Monitors job retention and provide ongoing support to employed participants.
• Participates in team meetings, case staffing’s, and program planning activities.
• Ensures compliance with funding requirements and program performance metrics.
• Performs other duties and tasks as assigned.

Benefits

• medical, dental, vision, life, disability, and FSA coverage
• pension plan
• optional Roth and pretax deferred compensation savings
• 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years
• twelve weeks of paid parental leave
• paid tuition reimbursement
• student loan repayment
• off- and on-the-job training
• opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree