Community Services Coordinator

Blue Sky•Detroit Lakes, MN

2d•Hybrid

About The Position

Blue Sky is seeking an experienced professional to serve as a Community Services Coordinator and Designated Coordinator within its Minnesota 245D program. This role involves coordinating community-based services, supporting and coaching employees, collaborating with families and support teams, and ensuring individualized services are delivered safely, consistently, and according to plan. The position requires a hands-on approach to leadership, organization, problem-solving, and effective communication, with a focus on person-centered care, proper documentation, and regulatory compliance.

Requirements

Ability to successfully complete a Minnesota DHS background study
Valid driver's license and driving record that meets Blue Sky requirements
Reliable, insured transportation
Strong written and verbal communication skills
Comfort using computers, email, Microsoft Office, and electronic documentation systems
Ability to organize multiple priorities, meet deadlines, and follow through on responsibilities
Ability to lead employees while working collaboratively with individuals, families, guardians, coworkers, and other professionals
Bachelor's degree in a human services-related field and at least 1 year of qualifying direct-care experience
Associate degree in a human services-related field and at least 2 years of qualifying direct-care experience
Diploma in a human services-related field and at least 3 years of qualifying direct-care experience
At least 50 hours of education and training related to human services and disabilities and at least 4 years of qualifying full-time direct-care experience under appropriate supervision

Nice To Haves

Supervision or operations experience
Experience in healthcare, behavioral health, education, or social services
Experience in staffing, HR, or workforce services
Experience in retail, hospitality, or other fast-paced management

Responsibilities

Supporting and coaching employees who provide direct services
Helping employees understand expectations and solve problems
Coordinating services based on each individual's needs, goals, and support plan
Communicating with individuals, families, guardians, team members, and other professionals
Participating in service planning and support team meetings
Developing, implementing, and monitoring individualized support strategies
Training employees on participant-specific needs and service expectations
Reviewing documentation and following up when something is incomplete or needs attention
Responding to changes in staffing, services, participant needs, or other operational priorities
Identifying concerns and determining what needs to happen next
Helping ensure services meet Blue Sky standards and Minnesota 245D requirements
Working with other Blue Sky leaders to improve service quality and participant outcomes