About The Position

The Community Service Officer II provides public safety support for low-risk situations within the Emory University Police Department’s jurisdiction. The officer operates a Police Department-appointed vehicle to assist motorists and community members, directs traffic on university-owned public and private roadways for events, and assists with crowd control at large events. The role provides customer service and promotes positive community relations, reports situations requiring a sworn officer or emergency assistance to a supervising officer or police dispatch, prepares reports on specified incidents, and appears in court to present evidence and testify as required. The position must be performed in person at an Emory University location; remote work is not an option. Emory reserves the right to change this status with notice to the employee.

Requirements

  • High school diploma or equivalent.
  • Two years of experience in parking, law enforcement, security, or customer service, or an equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities.
  • Valid Georgia driver's license.
  • Insurable driving record.
  • Ability to perform moderately physically demanding work, including activities such as climbing, balancing, stooping, kneeling, crouching, crawling, and long periods of bicycle riding, walking, or standing; work may involve handling objects weighing 20–50 pounds.
  • Sensory and communication abilities may be required, including perceiving colors, sounds, odors, depth, texture, and visual cues or signals, and communicating orally.
  • Ability to perform essential functions in potentially adverse environmental conditions, including exposure to weather, traffic hazards, noise, hazardous materials, heights, confined spaces, violence, disease, or other conditions listed in the posting.

Nice To Haves

  • An associate's degree or higher.

Responsibilities

  • Provide public safety support for low-risk situations within Emory University Police Department jurisdiction.
  • Operate a Police Department-appointed vehicle to assist motorists and community members as needed.
  • Direct traffic on university-owned public and private roadways for parades, demonstrations, and other events as needed.
  • Assist with crowd control at large events.
  • Provide effective and efficient customer service and promote and maintain community relations.
  • Report situations requiring a sworn officer or emergency assistance to a supervising officer or police dispatch.
  • Prepare reports related to traffic accidents, hit-and-run cases, fraud, criminal mischief, adult missing persons, and abandoned vehicles.
  • Appear in court to present evidence and testify as required.
  • Perform other related duties as required.
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