Community Service Coordinator

City of FlagstaffFlagstaff, AZ

About The Position

Join our team to support the City’s mission by leading community sustainability programs that reduce litter, graffiti, and strengthen local engagement. You’ll recruit and manage volunteers while helping coordinate the Sustainability Division’s major community events. This role also assists with educational outreach, behavior-change campaigns, and social media efforts that raise awareness about keeping our community clean!

Requirements

  • Two years of college/university level coursework.
  • One year of experience in project coordination with volunteer management experience.
  • Must possess a valid class D driver’s license.
  • Or any combination of education, experience, and training equivalent to the above Minimum Requirements.
  • Must possess, or obtain upon employment, a valid Arizona driver’s license.
  • Regular attendance is an essential function of this job to ensure continuity.
  • Must be willing to work a flexible schedule, including evenings, weekends, and holidays, as needed.

Nice To Haves

  • Two years of experience with data management.
  • Two years of experience with resource conservation and/or sustainability initiatives.
  • One year of experience coordinating community service projects.

Responsibilities

  • Provides excellent customer service to both internal and external customers.
  • Recruits, schedules, and trains new volunteers of all ages according to the volunteer project(s). This includes enforcing risk management and safety policies, reports incidents, and responds to emergency according to applicable procedures.
  • Expand community service project opportunities and increase volunteer tourism.
  • Assess individual volunteer skill levels and interests and tailors them to appropriate opportunities.
  • Maintains communications with volunteers, community partners, and neighborhood associations to stay abreast of programming needs and opportunities.
  • Works with community partners to ensure events are rooted in equity and accessibility.
  • Coordinates programs and collaborates with schools, community groups, and other agencies to maximize services and create partnerships.
  • Coordinates community service projects and groups to achieve programmatic goals, which include litter removal, debris removal, emergency response and mitigation events, and special event or large scale litter clean-up events.
  • Develops and implements community service programs in alignment with organizational goals and community needs.
  • Establishes and maintains partnerships with local government agencies, non-profits, and other organizations to coordinate community service efforts.
  • Monitors and evaluations the effectiveness of community service projects and initiatives, adjusting as necessary to improve outcomes.
  • Hosts proactive litter education for businesses, community groups, and other organizations to address litter and graffiti issue and identify best practices.
  • Assists with the maintenance of databases that accurately reflect adopted streets, FUTS, streams, volunteer hours.
  • Coordinates annual volunteer appreciation and recognition events.
  • Supports the management of city-wide volunteer software platform, volunteer records retention, contact information, and emergency information.
  • Develops annual assessment of educational and behavior change impacts of community events and provides recommendations for improvement.
  • Assists in coordinating Sustainability Division’s signature community events.
  • Acts as a representative for the Sustainability Division at community events; promoting volunteerism and provides education related to the tenants of anti-littering and anti-graffiti.
  • Supports a Keep Flagstaff Clean initiative by coordinating efforts to expand public outreach and promote greater understanding of Sustainability programs and events.
  • Assists the Emergency Management Program as needed.
  • Performs related duties, as assigned.

Benefits

  • Competitive pay
  • Outstanding benefits
  • Arizona State Retirement System with 100% Match
  • 457 Deferred Compensation Options
  • Up to 4% Annual Pay for Performance Increase
  • Group Insurance including Health, Dental and Vision coverage
  • Flexible & Health Savings Accounts
  • 13 Paid Holidays, Vacation, Sick Leave, Personal Leave, Paid Parental Leave, Bereavement, Jury Duty
  • Life Insurance, AD&D, Short- and Long-Term Disability and Voluntary Life Insurance
  • First-Time Homebuyer Assistance
  • Qualified Public Student Loan Forgiveness Employer
  • Tuition Assistance
  • Employee Clinic, Telehealth, Wellness Program & Incentives
  • Tobacco Cessation Program
  • Employer Assistance Program
  • Recognition including Work i versary, Wonderful Outstanding Worker (WOW), On-the-Spot, 7k Award, and City Manager's Excellence Awards
  • Employee Discounts: Mountain L ine Bus Eco Pass, Aquaplex, and Recreation Centers
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