Community School Success Mentor

Rising Ground•The Bronx, NY

8d•Onsite

About The Position

As a Community School Success Mentor at JHS 123, you will provide individualized mentoring and attendance support to students experiencing or at risk of chronic absenteeism. Working with the Attendance Coordinator and Community School team, you will help identify students who need support and build trusting relationships through regular individual meetings, outreach, incentives, and engagement activities. You will help students address attendance barriers, develop strategies for success, and strengthen their social-emotional well-being, personal growth, and connection to school. The role includes timely recordkeeping and regular communication with families and school and program staff. This is a regular per-diem, non-exempt position with varying weekly hours. The daily schedule adjusts to the needs of the team and students served, and may include daytime, afterschool, evening, and occasional weekend hours. The work is based at JHS 123 in the Bronx and requires in-person work in New York City at least three days per week. The mentor may also need to travel to other Rising Ground sites and within the community, including conducting visits.

Requirements

High school diploma or equivalent.
Demonstrated commitment to young people’s academic, personal, and social goals.
Strong interpersonal, relationship-building, and verbal and written communication skills.
Ability to build positive relationships with diverse students and promote an inclusive, welcoming, respectful environment.
Excellent organization and ability to manage a student caseload, multiple responsibilities, accurate records, and timely follow-through.
Ability to collaborate with students, families, school personnel, and program staff.
Ability to maintain professional boundaries and comply with applicable child safety requirements.
Authorization to work in the U.S.
Ability to work in person in New York City at least three days per week.
Ability to travel to other Rising Ground sites, if required.
Ability to travel within the community and conduct visits.

Nice To Haves

At least one year of experience working with youth.
Bilingual in Spanish and English.

Responsibilities

Mentor a caseload of students experiencing or at risk of chronic absenteeism, building positive, trusting relationships as a coach and supportive sounding board.
Meet regularly with students to address attendance barriers, set goals, identify strengths, develop problem-solving strategies, and support social-emotional growth, leadership, and school engagement.
Prepare age-appropriate activities, materials, and resources tailored to students’ needs and interests.
Connect students with school and community resources when additional support is needed.
Collaborate with the Attendance Coordinator to identify and engage students, assess attendance barriers, and communicate concerns to the Community School team.
Complete daily attendance outreach calls and follow up with students and families.
Support the VIP Lounge, attendance incentives, recognition activities, student engagement events, and school-wide initiatives.
Maintain and update attendance tracking tools and boards as assigned.
Communicate with students, families, school staff, and program colleagues; promptly document interactions, outreach, concerns, and follow-up; provide student updates; and participate in case discussions.
Maintain confidentiality and follow policies for student information and records, professional boundaries, and child safety.
Participate in biweekly individual supervision, team meetings, group check-ins, and training on mentoring, attendance engagement, youth development, leadership, and social-emotional learning.
Perform other related duties as assigned by the supervisor.