Community Sales Assistant

Taylor Morrison•Cary, NC

2d•Onsite

About The Position

We are seeking a motivated and customer-oriented individual to join our team as a Community Sales Assistant. The Community Sales Assistant will provide essential support to our new home sales team, assisting with administrative tasks, customer inquiries, and ensuring a seamless home buying process. The ideal candidate will have a passion for real estate, excellent communication skills, and a strong attention to detail.

Requirements

Proficiency with Microsoft software applications: (Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer)
High level of organizational and documentation skills
Customer service oriented and believe customer is number one priority
Ability to be flexible and prioritize tasks in order to meet deadlines
Excellent verbal and written communication skills
Ability to access, input, and retrieve information from a computer and/or electronic device
Ability to have face to face conversations with customers, co-workers and higher level manager
Ability to sit or stand for long periods of time and move around work environment as needed
Ability to operate a motor vehicle if applicable.
Comply with company policies and procedure.

Nice To Haves

Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.

Responsibilities

Assist the new home sales team with administrative tasks such as preparing contracts, change orders, price sheets, website audit and listings.
Greet and welcome prospective homebuyers to model homes or sales offices, providing information about available properties, features, and community amenities.
Respond to customer inquiries via phone, email, and in-person, providing timely and accurate information about floor plans, pricing, and available upgrades.
Schedule and coordinate appointments for home tours, meetings with sales agents, and design center visits.
Coordinate with construction and design teams to ensure timely completion of buyer selections and customization requests.
Follow up with prospective homebuyers to answer questions, address concerns, and facilitate the home buying process from initial contact to closing.
Attend sales meetings, training sessions, and industry events to stay informed about market trends, new home developments, and sales techniques.
Provide feedback to management on customer preferences, sales strategies, and opportunities for improvement.
Perform other duties as assigned