Community Assistant

Centricity•Greensboro, NC

11d•Onsite

About The Position

Hyperion Residential Group is seeking friendly, dependable, and motivated Community Assistants to support the leasing and resident services team at a multifamily or student housing community. This role is ideal for students or individuals looking to gain hands-on experience in property management, customer service, and sales while working flexible hours. Community Assistants serve as ambassadors for the community, providing excellent service to residents and prospective residents alike.

Requirements

Strong interpersonal and communication skills.
Positive, outgoing, and customer-service oriented attitude.
Ability to work independently and as part of a team.
Must be reliable and punctual.
Basic computer skills.
High school diploma or equivalent required.
Flexibility to work evenings and weekends as needed.

Nice To Haves

Experience with property management software (e.g., Entrata, Yardi) is a plus.
Current enrollment in college/university preferred (especially for student housing).

Responsibilities

Greet and assist residents and prospective residents in a courteous, professional manner.
Conduct property tours, highlight community features, and promote leasing opportunities to prospects.
Answer phones, respond to emails, and assist with general office tasks such as filing, data entry, and record keeping.
Assist in planning, promoting, and hosting resident events and community activities.
Perform routine property walks to ensure the community maintains excellent curb appeal, cleanliness, and safety.
Support the leasing team by preparing marketing materials, posting advertisements, and engaging on social media.
Help with move-in/move-out processes and prepare welcome packets for new residents.
Report maintenance issues and ensure service requests are promptly addressed.
Other duties as assigned by the Property Manager or Leasing Manager.