Community Resource Navigator

CHERRY STREET MISSION MINISTRIES • Toledo, OH

5d • Onsite

About The Position

The Community Resource Navigator promotes wholeness in a person’s life by working alongside Guests in the Ready for Life Program to eradicate poverty and homelessness. The scope of responsibilities includes case management, person-centered goal planning, referring to appropriate resources including Workforce Development, and facilitating diversion conversations. This position specifically focuses on individuals within Cherry Street Mission services who have high acuity needs such as complex medical and/or mental health challenges.

Requirements

• High School Diploma or equivalent with at least 2 years’ experience in mental health field, shelter care, or similar
• Driver's License Required

Nice To Haves

• Associate's Degree in Social Work, Counseling, and/or other related field such as Peer Support or Chemical Dependency Counseling Assistant (CDCA) with at least (2) years’ experience in mental health field, shelter care, or similar
• Mental Health First Aid Certified or completed within the first year of employment
• CPR Certified or completed within the first year of employment
• Suicide Prevention Training or completed within the first year of employment
• Trauma-Informed Care Training or completed within the first year of employment

Responsibilities

• Conducting and outlining person-centered goal plans focused on safe & affordable housing, viable income, and healthy relationships
• Refer individuals to appropriate community resources and provide advocacy
• Identify effective placement opportunities for individuals out of the scope of care for Cherry Street Mission services
• Responsible for managing caseload in an effective and efficient manner, completing documentation, and meeting requirements outlined in all Standard Operating Procedures
• Conduct crisis intervention and debriefing, including but not limited to verbal de-escalation
• Apply understanding of stages of change, motivational interviewing, and trauma-informed care
• Perform risk assessment and implement harm reduction techniques both onsite and when conducting home visits
• Responsible for incident reporting and responding to emergencies accordingly
• Seek to advance skill set needed by attending internal and external training opportunities and attend all mandatory staff meetings and trainings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED