Community Resource Director

YMCA•San Jose, CA

3d•$100,000 - $110,000•Hybrid

About The Position

The Community Resource Director provides technical assistance, direct support, and evaluation to achieve defined levels of quality improvement in programs by creating a quality accountability plan for all sites. In addition to supporting the growth of quality in the program, through qualitative and quantitative efforts, the Community Resource Director is also tasked with creating and maintaining a network of support for the YMCA of Silicon Valley, ensuring the team is up to date with the state's latest industry standards and YMCA national efforts through YUSA.

Requirements

High degree of accuracy, skill with quantitative and qualitative information, and ability to make decisions based on logic and reasoning.
Proven ability to work with individuals at various levels both externally and within the Association, as well as those with diverse backgrounds.
Excellent interpersonal, public relations, oral, and written communication skills. Should be organized and detail-oriented.
Experience in facilitating and developing training or workshops for employees, volunteers, or community partners.
Effective organizational and interpersonal skills, including written and verbal communication.
A bachelor's degree or higher, in a related field from an accredited university is preferred and/or four (4) years of related experience with prior success supervising any combination of the following: including before and after school (grant or publicly funded and licensed), academic achievement programs, and summer camp.

Responsibilities

Collaborate with Youth Development Operations leadership to set and achieve Regional and Organizational goals, including advancement of the strategic plan, program quality, new program development, and deepening connections to our communities.
Collaborate across regions and in the community with organizations to support the Y in the pursuit of strengthening program quality. This may include, but is not limited to, quick checks, accountability visits, investigative and follow-up visits to the school to ensure compliance and quality on sites, and interviews with staff to better understand the needs of our Site Directors and their teams.
Serve as the YMCA resource for ELO-P, California State Childcare licensing, ASES, and 21st Century Grant programs. Scope includes but is not limited to the following: Preparing, tracking and reporting for Program Quality Assessments, Preparing and collecting items needed for LEA base audits (This position will not have responsibility for State Childcare Licensing or Summer Camp audit preperation), Primary Program Quality support staff for YD Team Members, Remedial Support for Sites that are not hitting expectations, Creating outcome reports for internal and external audiences.
Demonstrate the ability and competencies to lead others in order to achieve the outcomes in creating an impact, strengthening our resources, and protecting the organization.
Increase staff and volunteer capability and motivation through development, leadership, evaluation, and interactive feedback.
Continuously assess staff developmental needs; coach & facilitate staff development; and provide opportunities to build competencies for career advancement while motivating and empowering staff through positive interactions and a positive work environment.
Create systems to analyze prior year impact and outcomes to drive toward continuous program improvement, and develop initiatives and projects to advance the strategic plan throughout youth development.
Contribute to efforts to make the Y "Best place to work" for staff and program volunteers.
Support the intentional and strategic focus on program outcomes to support and integrate youth development and healthy living.
Lead to implement and maximize participation in impact measurements (e.g., SEER survey, PDM, DESSA, Principal Surveys, healthy behavior surveys, grant data, etc.).
Attend approved conferences and training courses as deemed valuable and within budget management.
Provide leadership to other community partners as the assistant representative for the Y's out-of-school programs, in collaboration with the V.P of Youth Development and Executive Directors of Youth Development.
Lead the metric creation and tracking, with approved authority for the Summer Learning Programs and success metrics across all Regions.
In partnership with the V.P of Youth Development and Youth Development Executive Directors, create and maintain a process to onboard new sites efficiently and effectively.
This position is considered an essential leadership role in the Youth Development Department. This means that there may be meetings or events outside an 8-5 workday that the individual will be expected to attend.
The position is considered part of the YMCA of Silicon Valley Youth Development Leadership team. Attendance and participation will be expected at the YD Leadership, SR. YD Leadership and AO Staff team meetings will be expected.
Represent the YMCA Youth Development department in agreed-upon local, statewide, and national meetings focused on Youth Development.
Technical Assistance - Regular Site visits and quality standard reports will be expected. Direction on a manageable workload on this project will be evaluated and directed by the YD Executive team.
Support in evaluating, managing, and adjusting the Training Menu for the YD direct service staff members.
Take the lead on facilitating the logistics of YMCA Youth Development training, including monthly training offerings, collaboration with Region 5 Rev Up and Summer Director, and all staff training.
Provide leadership as the Program Manager for the Youth Development Recognition event, celebrating schools in our service area.
Research and bring relevant supports and resources to the Sr. Executive Youth Development Team for review.