Community Relations Manager

Enable Dental • Rochester, NY

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About The Position

Enable Dental is seeking an enthusiastic Community Relations Manager to connect its dental services with communities in need, particularly patients receiving home health care and hospice services. The role combines relationship management and community outreach to increase awareness of and access to the company’s dental care offerings.

The manager builds relationships with senior living facilities, healthcare providers, and community organizations; promotes services through marketing initiatives and community events; tracks relationships and sales activity using CRM tools; collaborates with operations to support new-patient transitions and service delivery; and gathers partner feedback to improve services.

Requirements

• High school diploma required.
• At least 3 years of experience in community relations, healthcare sales, or marketing.
• Strong interpersonal and communication skills, including the ability to engage diverse audiences effectively.
• Experience with CRM software and the ability to manage multiple relationships and leads.
• Reliable vehicle for travel and a valid driver's license.
• Ability to pass background checks as required.

Nice To Haves

• A degree in marketing, communications, or a related field is preferred.
• Knowledge of dental services and the healthcare landscape is highly desirable.

Responsibilities

• Build and nurture relationships with key personnel at senior living facilities, healthcare providers, and community organizations to increase awareness and referrals for dental services.
• Execute marketing initiatives to promote services, including attending community events and presenting offerings to potential partners.
• Use CRM tools to track interactions, monitor relationships, and report on sales activities and performance metrics.
• Collaborate with the operations team to ensure smooth transitions for new patients and high standards of service delivery.
• Gather feedback from community partners and use it to continuously improve services.

Benefits

• Competitive base salary of $75,000 plus an uncapped bonus structure.
• Medical, dental, and vision coverage.
• 401(k) plan with 3% match.
• Life insurance.
• Generous paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED