Community Relations Senior Manager

THE KRAFT GROUP•Flower Mound, TX

4d•$82,500 - $95,000•Onsite

About The Position

The Community Relations Senior Manager manages a portfolio of New England Patriots community engagement, philanthropic, fundraising, and volunteer programs aligned with the Foundation’s priority areas: Military/Veterans, Health/Well-being, and Hunger/Homelessness. The role is accountable for planning, executing, evaluating, and continuously improving assigned programs to deliver measurable community impact and support Community Relations priorities. The Senior Manager leads major fundraising and community initiatives, evaluates program and partnership effectiveness, manages resources and stakeholder relationships, and collaborates with internal and external stakeholders to achieve program objectives. The position also supervises Community Affairs and Community Relations staff and interns, manages program budgets, and protects personally identifiable and other confidential information. The work is in a fast-paced environment combining office and off-site work.

Requirements

Bachelor’s degree in Community Engagement, Public Relations, Nonprofit Management, Business Administration, Communications, or a related field.
At least 8 years of progressively responsible experience in community relations, philanthropy, nonprofit management, corporate social responsibility, or professional sports.
Demonstrated experience managing large-scale community initiatives, fundraising programs, and strategic partnerships, with accountability for execution and outcomes.
Experience evaluating community programs and developing measurable impact reporting to inform improvements and demonstrate results.
Demonstrated people leadership skills, including setting expectations, coaching and developing employees, and managing performance.
Experience managing program budgets, monitoring financial performance, and allocating resources across multiple initiatives.
Strong program and project management skills, including the ability to manage multiple priorities, make sound decisions, solve problems, and meet deadlines in a fast-paced environment.
Strong written, verbal, presentation, and interpersonal communication skills, with the ability to collaborate effectively with diverse stakeholders.
Strong organizational skills, attention to detail, and ability to work independently within established department priorities.
Proficiency in Microsoft Office, including Word and Excel.
Demonstrated commitment to community service and creating positive community impact.
Ability to work nights, weekends, holidays, and Patriots home games as business needs require.

Responsibilities

Manage Community Relations and New England Patriots Foundation programs in alignment with department strategy and Foundation priority areas, ensuring objectives, organizational standards, and intended outcomes are achieved.
Evaluate community programs, partnerships, and initiatives using participation, financial, stakeholder, and impact data; identify and recommend opportunities for growth, innovation, operational efficiency, and increased community impact.
Plan and execute assigned fundraising programs, including Patriots Premiere and Fantasy Camp, coordinating stakeholders, program requirements, and financial objectives.
Manage community engagement and volunteer programs, including Cornerstone Partnerships, Community Captains, and Community MVP.
Oversee donation programs, including collection drives, NFL Auctions, and Patriots license plates; monitor performance and recommend ways to increase participation, effectiveness, and financial contribution.
Manage relationships with nonprofit organizations, corporate partners, community organizations, and other external stakeholders, ensuring partnership commitments, communications, and program objectives are delivered.
Develop and maintain impact reporting, track performance measures, and communicate program outcomes, financial results, and community impact to leadership and relevant stakeholders.
Partner with communications, digital media, marketing, partnership sales, event presentation, football operations, and other internal teams to coordinate program execution and provide content, program information, and impact results.
Manage and develop assigned Community Relations staff by setting expectations, allocating work, coaching, providing feedback, supporting development, and ensuring program objectives are delivered.
Manage assigned program budgets and resources within approved parameters, monitor expenditures, and identify resource needs.
Complete special projects and assignments as business dictates.
Maintain, create, and control personally identifiable and other protected information in accordance with applicable privacy standards, company policies, and regulations, including HIPAA.