Community Relations & Events Manager

Goodwill Industries of Southwest Florida•Fort Myers, FL

About The Position

Goodwill Southwest Florida is seeking a Community Relations & Events Manager to lead community outreach, volunteer engagement, event planning, and social media initiatives that connect individuals, businesses, and organizations to Goodwill's mission. The Community Relations & Events Manager is responsible for growing volunteer participation, building community partnerships, coordinating events, creating engaging content, and increasing public awareness of Goodwill's programs, services, and community impact.

Requirements

Bachelor's degree in Communications, Public Relations, Marketing, Nonprofit Management, Community Development, or a related field preferred.
Three years of experience in community engagement, volunteer management, nonprofit outreach, communications, events, public relations, or a related field.
Volunteer recruitment, coordination, or program development experience strongly preferred.
Strong relationship-building, communication, organizational, and project management skills.
Knowledge of volunteer management, community outreach, event coordination, social media management, and content creation.
Strong storytelling and written communication skills.
Photography and basic video creation skills preferred.
Ability to develop and maintain positive relationships with volunteers, community partners, and stakeholders.
Ability to manage multiple projects, priorities, and deadlines effectively.
Ability to work occasional evenings and weekends in support of events and community activities.
Valid driver's license and reliable transportation required.

Nice To Haves

Photography and basic video creation skills preferred.

Responsibilities

Lead the development, implementation, and growth of Goodwill Southwest Florida's volunteer engagement program.
Develop and manage processes for volunteer recruitment, onboarding, scheduling, communication, recognition, and stewardship in collaboration with departments across the organization.
Identify meaningful volunteer opportunities and build relationships with individual volunteers, businesses, schools, civic organizations, and community groups.
Coordinate and oversee volunteer participation for programs, events, special projects, and community initiatives.
Track volunteer participation and impact metrics and develop strategies to strengthen volunteer retention and long-term engagement.
Support the planning, promotion, coordination, and execution of organizational and community events.
Manage event registration, attendee communications, volunteer assignments, and participant engagement activities.
Identify opportunities for community outreach, partnerships, presentations, and organizational representation within the community.
Support signature events, program celebrations, volunteer activities, and community engagement initiatives.
Manage organizational social media platforms and maintain content calendars.
Create written, photographic, and video content that highlights Goodwill's people, programs, partners, events, and community impact.
Develop and share stories that connect volunteerism and community involvement to Goodwill's mission.
Support digital campaigns that increase awareness, participation, volunteer engagement, and event attendance.
Monitor audience engagement, social media performance, and content effectiveness and recommend opportunities for improvement.
Maintain organizational photo, video, and content libraries.
Follow all company policies, procedures, and applicable federal and state laws.
Maintain reliable transportation and travel throughout the community as needed.
Perform other related duties as assigned.