Community Relations & Education Manager (CoRe), Cleveland, OH

Sanofi•Cincinnati, OH

2d•Remote

About The Position

Sanofi’s Hemophilia Community Relations and Education Manager (CoRe) is a field-based role responsible for managing relationships with Hemophilia Chapters and Foundations as a strategic business partner. The role involves placing branded and unbranded education within their platforms. The CoRe will collaborate with various field professionals, including Regional Business Directors, Area Business Managers, Patient Support Services, Thought Leader Liaisons, and Medical Science Liaisons, as well as home office colleagues in Marketing, Medical Affairs, Sales, and Market Access. Key behaviors for success include collaboration, communication, planning, relationship-building, and the ability to execute tactical initiatives and provide timely feedback. The role reports to the Director, Hemophilia Community Education Managers. Sanofi is an innovative global healthcare company focused on transforming the lives of people with immune challenges, rare diseases, blood disorders, cancers, and neurological disorders. The company emphasizes R&D, collaboration, and improving products to meet unmet needs and connect communities, aiming to make a real impact on millions of patients worldwide.

Requirements

Bachelor’s degree
Excellent presentation and platform skills/experience
A minimum of five years pharma/biotech industry experience (clinical experience as an NP in rare disease or rare blood disorders in lieu of industry experience may be considered)
Demonstrated leadership skills
Ability to present ideas effectively to individuals or groups targeting presentations to the needs of the audience
Strong organizational skills
Strong project management experience, including superior analytical and planning skills
Ability to manage multiple projects simultaneously
Ability to execute against strategic and tactical plans under tight timelines
Ability to travel to meetings/trainings/programs as necessary
Have valid driver’s license
Must reside within the geographic area of the assigned territory, or within a reasonable distance as determined by leadership

Nice To Haves

Master’s degree in related field
Experience in Hemophilia
Product launch experience
Specialty Pharmacy experience
Bilingual/Spanish highly desirable

Responsibilities

Identify, profile, cultivate and maintain long-term relationships with Executive Directors of the Chapters and Foundations as well as their staff, Social Workers at the Hemophilia Treatment Centers and the Bleeding disorder community.
Assist in the execution of Hemophilia Chapter Service agreements when requested, including, but not limited to, completion of annual budget plan and recommendations.
Engage in on-label conversations on topics such as product, disease state and company, at appropriate venues.
Execute unique, on-label and approved programming (e.g. disease state and product) as directed by leadership.
Compliantly collaborate and communicate with the field teams in each assigned area to ensure strategic and tactical cohesiveness.
Compliantly collaborate with patient support teams to ensure strategic and tactical cohesiveness.
Serve as a single point-of-contact to resolve Hemophilia Chapter and Community issues.
Execute a customer-centric needs-based approach with targeted Hemophilia Chapters.
Plan and execute Chapter engagements and executive encounters at local, regional and national conferences, field visits and other venues as directed in a compliant manner.
Capture feedback derived from brand needs through live interactions with the bleeding disorder community and Hemophilia Chapters.
Work with targeted Hemophilia Chapters to obtain feedback on new and existing brand-related strategies/materials (all materials and programs a CoRe will request will be approved by legal, compliance and regulatory).
Participate as a member of a cross-functional brand team to provide feedback on strategy, messaging and tactical execution and novel programming, ideas, and concepts.
Provide competitive intelligence gained through interactions to help shape strategy.
Facilitate cross-functional planning, recruitment, and execution of regional and national educational programs, capturing feedback to inform brand decisions.
Plan and execute regional and national speaking engagements with the hemophilia community. These engagements include speaking on stage independently, with a Peer ambassador or with an HCP co-speaker.
Conduct both formal and informal presentations and convey complex hemophilia clinical information fluently to the bleeding disorder community in a professional, compliant, ethical and effective manner.
Ensure close cross functional collaboration with all commercial and PSS stakeholders as appropriate to ensure consistent integrated implementation of strategies and tactics with a high sense of urgency.
Manage territory Specialty Pharmacy relationships and plan and execute educational programming with SP partners.
Assist with new educational content creation and existing content updates and renewals.
Meet one on one with patients and caregivers in the community to educate them on branded and unbranded topics and be the Sanofi community partner.
Utilize CRM to manage region and both HCP and patient level activities.