Head Coach & Community Manager - Cleveland, OH

[solidcore]•Cleveland, OH

12h•$55,000 - $60,000•Onsite

About The Position

[solidcore] is seeking a Head Coach who is passionate about sharing the [solidcore] brand and workout experience. This role reports to the Area Manager and involves various tasks to support the studio's success and [solidcore]'s mission to be a leading boutique fitness studio. The Head Coach is expected to embody the qualities of an exceptional coach, coaching an average of ten classes per week, and delivering a best-in-class experience that sets the standard for other coaches. Key responsibilities include providing high-level coach development, consistent feedback to the team, and in-studio support during new coach trainings. This is a permanent, exempt, full-time position with an expected 40 hours per week, including coached classes. [solidcore] is a national boutique fitness company with over 100 studios, offering a 50-minute, low-impact, high-intensity strength training workout. The company is committed to social justice and promoting a culture of diversity, equity, and inclusion, and is an equal-opportunity employer.

Requirements

Flexible and variable availability including weekends & holidays with ability to accommodate coach training schedules & the fluctuating needs of the business
Ability to lift / carry a minimum of 30 pounds
Proficiency in g-Suite and MS office, specifically excel and google sheets
Optimism and hard work with a love for health, fitness, and the [solidcore] workout
Passionate about helping others become the strongest version of themselves and achieve their goals
Passionate about building relationships and developing teams, creating an environment that fosters growth
Ability to thrive in a fast-paced, people-focused, entrepreneurial environment
1-2 years prior group fitness experience
Outgoing and personable with a desire to build relationships within and outside the [solidcore] community
Team player with a positive attitude
Genuine desire to inspire and motivate others
Reliable and professional
Comfortable on a mic leading a fast-paced class with loud music and lots of energy in the room
Ability to model the [solidcore] brand and culture and serve as a lead representative of the [solidcore] community
Superior client relations and communication skills

Responsibilities

Serving as the [solidcore] studio’s lead coach, maintaining a full schedule of 10 classes per week
Serving as an example and setting the expectations for new and existing coaches
Delivering a best-in-class fitness and customer service experience consistent with [solidcore] standards
Meeting company utilization & retention expectations on both an individual level and for the studio as a whole
Taking direction from the Area Manager to assist with day-to-day operations of the studio
Lead outreach and marketing efforts as necessary to scout new clients and create long-term partnerships in the community
Providing coach development to a team of coaches, delivering informal/formal feedback & assisting new coach trainings with in-person support
Assisting as needed with responses to client requests and resolving concerns promptly and effectively
Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel
Executing routine operational tasks including, but not limited to ordering supplies, conducting inventory, and maintaining sales logs
Ensuring the studio and equipment remain impeccable and fully-functioning at all times
Other duties and projects as assigned and as needed