Community Relations Specialist

Emmanuel Hospice•Grand Rapids, MI

11h•Onsite

About The Position

Emmanuel Hospice is seeking a highly organized and compassionate Community Relations Assistant to support fundraising, donor relations, volunteer services, bereavement programs, marketing, and community outreach efforts. Join Emmanuel Hospice and help strengthen community connections while supporting patients and families with compassion, dignity, and hope. At Emmanuel Hospice, you’ll be part of a team that feels like family—where every voice is heard, and every heart matters. We embrace people from all walks of life and value the unique strengths you bring, whether your path has been traditional or not. Here, you’ll find encouragement to keep learning and growing through continuing education, hospice certification, and genuine support from colleagues who share your compassion and purpose. Emmanuel Hospice is an interfaith collaboration created by St. Ann’s, Clark, Brio Living Services, and Sunset. With over 200 years of combined experience, we share resources, skills and expertise to deliver care with unparalleled compassion. We are committed to offering the highest level of quality care by being Medicare certified and CHAP accredited.

Requirements

Associate degree in Business, Communications, Marketing, Public Relations, or related field (or equivalent experience).
2-3 years of administrative, nonprofit, fundraising, marketing, or community relations experience.
Experience with donor databases, CRM systems, volunteer management software, or EMR systems.
Strong organizational, communication, and multitasking skills.
Proficiency in Microsoft Office and ability to handle confidential information.

Nice To Haves

Strong customer service and relationship-building skills.
Detail-oriented, organized, and collaborative team player.
Passion for serving others and supporting Emmanuel Hospice's mission.

Responsibilities

Maintain donor records, process gifts, generate reports, and support fundraising campaigns.
Assist with donor recognition, communications, and stewardship activities.
Coordinate fundraising events, volunteer recruitment efforts, community outreach programs, and bereavement events.
Manage marketing materials, website updates, and promotional inventory.
Support volunteer onboarding, training, and documentation requirements.
Assist with program reporting, compliance tracking, and Patient Wish Program initiatives.