Community Referral Development Associate

Caring TransitionsCity of Rochester, NY
$24 - $24Hybrid

About The Position

Assisted Living Locators of Rochester is seeking a part-time Community Referral Development Associate to build and maintain relationships with key referral sources. These sources, such as hospital discharge planners, estate attorneys, financial planners, and home care agencies, are crucial for driving families to our assisted living placement services. This role involves significant field work, including meeting professionals, conducting lunch-and-learns, attending community events, and consistently engaging with the referral network. The associate will be responsible for tracking all interactions in a CRM and identifying new potential referral sources.

Requirements

  • Enjoy prospecting, building relationships from scratch, and following up consistently over time
  • Comfortable in a room full of strangers and equally at ease over coffee with a referral partner
  • Organized enough to maintain a portfolio of 20 or more active relationships without losing track
  • Background in healthcare, senior services, nonprofit development, or B2B relationship sales
  • Reliable personal transportation required
  • Smartphone required
  • Background check required

Responsibilities

  • Identify and build relationships with referral sources: hospital discharge planners, social workers, elder law attorneys, financial planners, home care agencies, and community organizations
  • Maintain a consistent weekly outreach cadence to keep Assisted Living Locators top of mind across your active partner portfolio
  • Represent our brand at senior-focused networking events and community forums across Greater Rochester
  • Track all activity, contacts, and outcomes in our CRM and report on referral source performance
  • Work with ownership to develop outreach materials and messaging tailored to different referral audiences

Benefits

  • $24/hr base pay
  • Performance bonus for each new referral relationship that generates completed revenue
  • Flexible, part-time hours (15-20 hours per week)
  • Primarily weekday business hours
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