Community & Public Relations Manager

Socket Telecom LLC • Memphis, TN

2h • Hybrid

About The Position

Socket Fiber is seeking a Community & Public Relations Manager to support the growth of its Memphis market. This role will strengthen the organization’s reputation and engagement by building meaningful relationships with community members and partners. The ideal candidate thrives in a fast-paced environment and is eager to grow their career with an innovative company. The role will serve the Memphis and West Tennessee area, with occasional travel to the Columbia, Missouri headquarters.

Requirements

• 2+ years in a public facing role
• Community outreach experience
• Ability to think strategically while managing detailed execution aligned with company goals

Nice To Haves

• Experience working in Telecommunications
• Bachelor’s degree in communications, public administration, business, marketing, or related field
• 2+ years in leadership or supervisory role or relatable leadership responsibility
• Relationship builder, networker, champion of culture and Socket Fiber business objectives
• Excellent verbal and written communication skills
• Organizational skills with the ability to delegate as needed
• Results driven
• Self-starter; must be driven to work independently
• Excellent analytical decision-making skills; quick decision maker with ability to weight risks and make best decisions

Responsibilities

• Lead community relations efforts across Memphis and surrounding suburbs, supporting strategic growth initiatives
• Establish and maintain favorable relationships with city and county commissions, government agencies, HOA organizations, and industry professionals
• Own the strategy and execution of revenue growth and market expansion initiatives, with clear alignment to business objectives
• Partner with business development, marketing, and sales teams to identify and pursue growth opportunities
• Initiate and grow strong relationships with prospective high-value clients
• Manage Memphis community events
• Represent the company through media interviews, informational webinars, and speaking engagements
• Collaborate with Socket Fiber’s Marketing Team to shape and execute a cohesive, strategic approach across social, earned media, and press
• Work closely with leadership to understand competitive environments, business targets, market shifts and opportunities

Benefits

• Competitive pay + bonus potential or performance-based commission
• Medical, dental, vision, life, and 401k with match
• Free coaching/counseling for employees & families
• Free fiber service (if available in your area)
• Tuition reimbursement for personal and professional growth
• Community engagement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level