Community Program Liaison

Milwaukee County•Milwaukee, WI

2d•Hybrid

About The Position

Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community. Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County! This role is within Behavioral Health Services – Comprehensive Community Services.

Requirements

Current resident of Wisconsin.
Possession of a valid Wisconsin Driver’s License, able to be maintained throughout employment.
Possession of a Bachelor’s Degree or higher in Social Work, Psychology, Human Services, or a Related Field.
At least three (3) years of professional experience with mental health or substance use disorders.
Willing and able to travel within the community up to 5% of the time in this role.

Nice To Haves

Knowledge of federal, state, and county regulations in relation to the provision of behavioral health services.
Understanding of supportive services, including CCS, Community Support Programs (CSP), Targeted Case Management (TCM), and substance abuse treatment programs.
Bilingual (English and Spanish Speaking).

Responsibilities

Ensure timely and equitable access to Comprehensive Community Services (CCS) through active monitoring of referrals and enrollment processes. This includes coordinating with care coordination teams and internal staff to ensure enrollment.
Conduct routine audits and reviews to ensure compliance with DHS 36, ForwardHealth requirements, and Milwaukee County policies and procedures.
Provide guidance, training, and technical assistance to care coordination teams and service providers.
Provide client contact and clinical support by offering telephonic and walk-in assistance to clients and natural supports engaged in or seeking program services. Participate in clinical staffings and collaborate with system partners also serving the client base, as needed.
Perform all other duties as assigned.