Community Program and Peer Network Coordinator

Battelle • Norfolk, VA

62d • Hybrid

About The Position

The Health Research and Analytics (HRA) business line is seeking a highly motivated, full-time Community Program and Peer Network Coordinator (CPPNC) to join our team in support of our government customer, U.S. Special Operations Command. This position will play a critical role in advancing the Preservation of the Forces and Family (POTFF) program, which is dedicated to optimizing and sustaining the mission readiness, longevity, and performance of Special Operations Forces (SOF). Through integrated and holistic human performance initiatives, POTFF strengthens both the Forces and their families, ensuring comprehensive support for those who serve. As a Community Program and Peer Network Coordinator, you will contribute to impactful research and analytics that drive evidence-based decision-making and enhance the effectiveness of these vital programs. This is an exciting opportunity to make a meaningful difference in the lives of SOF personnel and their families while working in a dynamic, mission-driven environment.
The Community Program and Peer Network Coordinator is responsible for the comprehensive development, coordination, and evaluation of resiliency-focused programs and services for assigned units and their families, including organizing and overseeing peer support networks and recruiting, vetting, and training peer support counselors in accordance with USSOCOM CPPNC standards. This role collects, analyzes, and reports data from original and secondary sources to identify needs, assess program effectiveness, and support the development of targeted programming for demographic groups and locations, while maintaining extensive knowledge of DoD resources. Additionally, the position serves as a liaison to command leadership, supports family and career transition activities, implements social and psychological programs, and ensures effective communication and emergency response awareness across multiple levels and locations.

Requirements

• Bachelor’s degree in education, human/social services or related field or four years’ experience providing social service education, or work/family life consultation or coordination services
• At least two years' experience coordinating social service education programs
• Prior training or willing to receive specialized training on peer support counseling, community resources and referrals and suicide prevention
• Maintain current knowledge of best practices and developments in areas of peer support counseling and suicide prevention, and keep abreast of DoD, Services and community sponsored resources intended to promote the wellbeing of service members and their families
• Ability to obtain and maintain a U.S. government security clearance

Responsibilities

• Responsible for comprehensive and effective coordination, development, and evaluation of programs and services that contribute directly and positively to resiliency of the assigned unit’s force and families
• Organize and oversee peer support networks for their assigned commands
• Recruit active-duty and family member peer support counselors
• Ensure participating peer support counselors are vetted and trained according to USSOCOM CPPNC standards
• Responsible for collecting and reporting data for the purposes of formative and outcome evaluations of peer support programs and other community-based support programs
• Collect original data and data from secondary sources in support of program assessments, including, focus group and/or unit meetings convened by leadership, POTFF Family Resilience Program evaluation results, trend information from POTFF Psychologist, Chaplains, Ombudsmen, or Family Readiness Group (FRG) staff
• Support commands at multiple levels and in multiple locations
• Identify and document program/service needs and evaluation data
• Develop needs-based programming to service specific demographic groups and geographic locations
• Maintain an extensive knowledge of DoD resources, such as the Military OneSource, Military Family Life Counselors (MFLC), Personal Financial Counselors (PFC), and Military Crisis Line
• Lead and/or assist in the coordination and/or development of official processes, functions and networking opportunities for subpopulation served
• Establish, maintain, and report activity of peer counseling networks for supported unit’s Service members and family member spouses
• Report activity using specified reporting tool and frequency identified by the Social Performance program manager or other POTFF staff as required
• Conduct and/or contribute: Family Orientation, Information, Outreach and Referrals; Pre- and Post-deployment Preparation, Reintegration, and Decompression; Family Relational Enhancement activities; Unit level career transition programs for military members and spouses; Social/Family and Psychological Program implementation to include suicide prevention and cognitive agility training
• Maintain awareness of and conduct or contribute to education/communication of installation and/or local community behavioral health and resiliency resources
• Assist with development of standard operating procedures and service provision protocols
• Serve as Commander’s liaison for matters related to community and family support
• Communicate on behalf of the Command utilizing a variety of media/social media
• Maintain awareness of emergency response protocols

Benefits

• Compressed work schedule
• Enhanced work flexibility, including a hybrid arrangement
• Paid time off
• Medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits
• Coverage for partners, gender-affirming care and health support, and family formation support
• Industry-leading 401(k) retirement savings plan with company contribution
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level