Community Placement Touring Associate

Caring TransitionsCity of Rochester, NY
$21 - $21Hybrid

About The Position

Accompany families through one of the most consequential decisions they will ever make. Choosing a senior living community is rarely simple. Families are often under stress, overwhelmed with options, and uncertain how to evaluate what they are seeing. As our Community Placement Touring Associate, you are the calm, prepared professional who walks beside them, helps them understand what matters, and makes sure they leave each tour with more clarity than they arrived with. You will receive prepared case notes from our placement advisors, conduct in-person tours of assisted living, memory care, and independent living communities across the Rochester area, and provide structured post-tour summaries and recommendations. You represent Assisted Living Locators as a trusted, independent voice throughout the entire process.

Requirements

  • Genuine warmth with older adults and families under emotional stress
  • Professional, prepared, and deeply reliable
  • Comfortable being on the road most of the day
  • Reliable transportation required
  • Reliable personal transportation and a working smartphone required
  • Background check required

Nice To Haves

  • Know the Rochester senior living landscape or are eager to build that fluency quickly
  • Prior work in senior living, healthcare, social services, care coordination, or client-facing hospitality
  • Familiarity with assisted living, memory care, and independent living community types is a strong plus

Responsibilities

  • Review each client's care needs, budget, location preferences, and family situation before each tour
  • Conduct in-person tours of senior living communities, serving as a knowledgeable and compassionate guide
  • Advocate for the client's interests while maintaining courteous, professional relationships with community staff
  • Deliver structured post-tour summaries and recommendations to the placement advisor managing the case
  • Coordinate scheduling and communicate clearly with clients and our internal team throughout the process

Benefits

  • Flexible, as-needed part-time work (roughly 10 to 20 hours per week, Monday through Friday)
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