Community Partnerships Coordinator

Dermalogica•Carson, CA

2d•Hybrid

About The Position

Dermalogica continues to lead the professional skin care industry with distribution in over 80 countries. Our entrepreneurial spirit, hands-on environment and fast-paced culture encourages employees to be their best, bringing innovative solutions to reach the skin care professional and consumer. We are highly energetic, passionate, and results oriented. You will find that Dermalogica is a very special place, with tremendous opportunities ahead for us, all building upon a record of achievement. The challenge is to build on the legacy of our brand, our experienced team and our industry leading education to deliver profitable growth. One of the key elements for our success, and critical for our growth, is bringing in the right people to join our team. We invite you to come and make a difference and grow your career with the global leader in skin care. As the Community Partnerships Coordinator, you help grow and activate Dermalogica PRO’s community of advocates, contributing to the overall growth of Dermalogica’s Earned Media Value (EMV). You’ll source new advocates and move the roster through its full lifecycle: onboarding, nurturing active members, re-engaging those who’ve gone quiet, and running the gifting and seeding that keeps them posting. From outreach and relationship-building to gifting logistics and trend research, you play a pivotal role in driving authentic engagement and awareness across the professional community, ultimately scaling EMV.

Requirements

At least 1½ years’ experience in a community management, social media, or influencer marketing role.
Demonstrated experience growing and retaining social communities; affinity for the professional skincare audience strongly preferred.
Ability to manage multiple projects simultaneously within a fast-paced environment, with a high degree of independence and resilience.
Strong interpersonal skills; flexible and adaptable to change.
Proactive self-starter with a high degree of initiative and independent thinking.
Strong project management skills; ability to think critically and creatively.
Analytical, passionate, and innovative, with comfort using data to guide outreach.
Strong written and verbal communication skills.
Ability to work effectively within a team; resourceful, creative problem solver.
Positive attitude with an excitement for learning and openness to new experiences and challenges.
Proficient use of CreatorIQ, Dash Hudson, and other social and influencer marketing platforms.

Nice To Haves

Bachelor’s degree in marketing preferred.

Responsibilities

Source and identify Professional Skin Care Providers and creators who align with the brand’s values and target audience, building authentic relationships that drive Earned Media Value (EMV) growth.
Onboard new advocates into the program with welcome communications, assets, and clear expectations, so they begin contributing quickly.
Manage organic and paid advocate partnerships end-to-end: source and recruit paid partners, track paid advocate deliverables and performance against EMV goals.
Move the advocate roster through its lifecycle: nurturing active members, deepening relationships, and re-engaging lapsed advocates to sustain consistent organic engagement.
Run gifting and seeding: manage shipping logistics for community gifting, sampling, and giveaways, including coordinating shipments, tracking deliveries, timing distribution to campaigns, and maintaining an accurate, up-to-date seeding list.
Maintain clear tiering across organic and paid advocates so each receives the right level of investment, support, and expectations.
Serve as the day-to-day owner of community campaign execution, fully understanding each campaign's goals and messaging (set by the Senior Manager) and rolling it out to the advocate roster through clear briefs and activation.
Track campaign participation and momentum across the community, making sure advocates deliver on time and surfacing results to the Senior Manager, Earned Social.
Maintain advocate records and tier lists, and research emerging trends, influencer strategies, and competitor activity to shape outreach, using CreatorIQ, Dash Hudson, or similar platforms.
Track and analyze all advocate campaigns and community activity against Earned Media Value (EMV) goals, using the data to optimize discovery, nurturing, and activation, and keep the program on target.