Community Outreach Worker

Gaston County GovernmentGaston County Public Health Department, NC
Onsite

About The Position

Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service. As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county. Gaston County Public Health is committed to protecting, promoting and preserving the health and well-being of all Gaston County residents.

Requirements

  • High school diploma or equivalent
  • Experience working with maternal and child health programs or public health settings
  • Undergo a criminal background check
  • Pass a drug screening test prior to employment

Responsibilities

  • Plan, coordinate, and facilitate support groups for pregnant and parenting individuals
  • Create a safe, inclusive, and supportive environment that encourages open discussion
  • Guide conversations on topics such as prenatal/postpartum care, infant health, breastfeeding, mental health, and parenting skills
  • Adapt facilitation style to meet the diverse cultural, linguistic, and social needs of participants
  • Assist clients in understanding and accessing available maternal and child health programs
  • Guide families through program enrollment processes and coordinate referrals to supportive services
  • Assist with facilitating childbirth education and Infant CPR classes
  • Collaborate with health educators and nurses to ensure content accuracy and relevance
  • Assist with outreach efforts to recruit eligible participants through clinics, community partners, and events
  • Promote support groups via social media, flyers, and community engagement activities
  • Collaborate with MCH programs and partners to increase awareness and participation
  • Work closely with MCH staff (WIC, home visiting, care management, etc.) to ensure coordinated care
  • Participate in team meetings, trainings, and professional development opportunities
  • Support special events (e.g., community baby showers, health fairs, educational workshops)
  • Maintain accurate records of outreach activities, appointments, and translation services provided
  • Complete required documentation and reports in accordance with program guidelines
  • Assist with data collection and evaluation related to service delivery outcomes
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