Community Outreach Manager

City of New York • New York City, NY

4d

About The Position

The NYC Department for the Aging's Caregiver Support Unit is seeking a Community Outreach Manager to reach out to under-served communities and isolated caregivers in need of services and support. The goal is to educate caregivers about available resources and ensure they identify themselves as caregivers. This role involves ongoing education, community engagement, and collaboration with community organizations, hospitals, clinics, medical centers, and faith-based organizations to strengthen relationships and improve service coordination. The Outreach Manager will develop and deliver outreach presentations, manage a community outreach plan, analyze data for reports, coordinate meetings, promote new resources, and supervise a Community Coordinator. The position also involves participation in special projects and RFP reviews.

Requirements

• A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services.
• Must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level.

Responsibilities

• Develop and deliver outreach presentations and materials to support caregiver programs.
• Establish and maintain liaison relationships with community groups, public and private agencies, and officials to improve service coordination; initiate and strengthen ongoing referral linkages.
• Apply project management skills to develop and track a comprehensive community outreach plan in collaboration with contracted caregiver programs and internal NYC Aging bureaus and units.
• Gather and analyze data to support the preparation of outreach plans, reports, and proposals in coordination with staff from other Department bureaus and units.
• Coordinate program meetings to address outreach needs in underutilized communities across New York City.
• Promote the planning and implementation of new and expanded resources to support program goals.
• Supervise the Community Coordinator who supports outreach efforts.
• Participate in special projects, RFP reviews, and other caregiver awareness initiatives as assigned by the unit.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager