Community Outreach Leader

Bolton & Menk•Raleigh, NC

2d•Hybrid

About The Position

Bolton & Menk has an exciting opportunity for a Community Outreach Leader to join our team in the Raleigh area. As a Top Workplace, this is a fantastic chance to work with a talented team of professionals and make a lasting impact on the communities we serve. With over 75 years of experience, Bolton & Menk specializes in providing community infrastructure solutions across the Midwest, Southeast, and beyond. In this role, you will grow community outreach services in the Southeast by leading and delivering equitable, community-centered public engagement efforts that connect people, partners, and clients to impactful transportation, planning, and urban design projects—helping foster our mission that All People Should Live in Safe, Sustainable and Beautiful Communities. This role combines leadership with hands-on project management, overseeing multiple engagement initiatives, guiding community partnerships, managing budgets and contracts, and serving as a trusted liaison to clients and stakeholders in the area. You’ll also mentor and lead a team of engagement professionals while collaborating across internal service leaders, community organizations, and the public to build trust, advance meaningful outcomes, and secure future work.

Requirements

Bachelor's degree in Communication, Public Relations, Community Organizing, Marketing or related field
At least 10 years of work in public relations OR at least 10 years of work in a related field preferred
Proficient in Microsoft Office Suite or related software
Strong public speaking skills
Excellent verbal, non-verbal and written communication skills
Superior interpersonal skills and ability to work extremely well as part of a team
Excellent persuasion skills
Ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism
Possess a valid driver's license as travel to various facilities and job sites may be required

Responsibilities

Grow community outreach services within the southeast region
Provide leadership and direction for equitable public engagement efforts across diverse communities
Manage and grow community partnerships with community-based organizations, city agencies, stakeholders, and residents
Plan, schedule, and oversee the performance of multiple public engagement projects simultaneously
Serve as the primary client contact, resolving project issues and ensuring client satisfaction
Define project scope and participate in contract negotiations
Develop, manage, and monitor project budgets, implementing corrective actions as needed
Lead partnership development activities including meetings, presentations, and proposal preparation
Develop and implement strategic partnership plans for prospective and existing business partners
Lead stakeholder and client strategic planning efforts
Act as a liaison between Bolton & Menk, community organizations, and the public—responding to inquiries and coordinating spokespersons as needed
Plan, assign, and oversee work for community engagement staff, ensuring high-quality deliverables
Lead team engagement efforts for proposals and community planning projects, coordinating across internal and external stakeholders
Provide coaching, mentoring, and professional development for team members
Research leads and facilitate strategy sessions with internal service leaders, project managers, clients, and partner firms to secure work in transportation, planning, and urban design service lines
Attend evening and weekend community meetings and events as needed
Travel to project sites and related locations as required