Community Outreach & Enrollment Specialist
About The Position
Our client is a respected, mission-driven healthcare organization dedicated to helping seniors live healthier, more independent lives at home and in their communities. They're growing their footprint in South Riverside County and looking for a natural connector — someone who genuinely loves people, thrives in the community, and wants their work to mean something. This isn't a desk job. You'll be out meeting people where they are — at community events, churches, food pantries, and local organizations — building the kind of trust that turns a conversation into someone getting the care they need. If you're energized by building relationships, motivated by helping underserved communities, and want a role with real earning potential on top of a competitive base, this could be a great fit.
Requirements
- High school diploma/GED required
- 2+ years of customer service experience
- Comfort and confidence engaging diverse communities
- Valid CA driver's license and proof of auto insurance
- Strong communication skills — you can write clearly, present confidently, and build rapport quickly
- Comfortable managing your own schedule and pipeline, with the organizational skills to keep accurate records
- Willingness to obtain required healthcare marketing certifications and BLS certification within the first 60 days (training provided)
Nice To Haves
- a bachelor's degree in marketing, communications, public relations, or a related field is a plus
- sales or business development experience strongly preferred
- multicultural outreach experience is a big plus
- Experience in healthcare, managed care, or serving underserved populations preferred
- Bilingual (Spanish/English) highly preferred
Responsibilities
- Get out into the community: attend events, fairs, and partner with local organizations to raise awareness of available services
- Build genuine relationships with referral sources who can connect eligible seniors to care
- Guide prospective participants and their families through program tours, intake, and enrollment — sometimes right in their own homes
- Partner closely with an Enrollment team to turn community interest into enrolled, supported participants
- Track your outreach activity and pipeline to keep growing your impact
- Champion a culture of compassionate, community-based care in everything you do
Benefits
- medical, dental, and vision (partially employer-paid)
- 2+ weeks vacation
- 9 paid holidays (including 2 floating)
- sick/personal time
- paid Volunteer Time Off
- 403(b) retirement plan with employer support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
