Community Outreach Coordinator
About The Position
The Community Coordinator will serve as the personal contact for HUB clients and partners. The HUB Community Coordinator will collaborate with the HUB Administrator to respond to all HUB Communications: emails, Phone calls, and voice mails. They will refer clients to case managers when needed, manage and print accurate home delivery lists, and work with the Hub Assistant to ensure home delivery to families. This role involves working with HUB Managers and other community partners to plan community events, donation drives, and fundraisers. The coordinator will monitor and report on the changing needs of the community based on client feedback, serve as the bilingual point of contact for local families affected by emergency situations & disasters, and successfully run and coordinate monthly diaper distribution. Additionally, they will record, store, and communicate all data to Managers and attend community events when needed.
Requirements
- Effective communication skills written and verbal
- Proficiency in Spanish required
- Deep knowledge of the socio and economic challenges of the community.
- Ability to sympathize and empathize with a diverse group of individuals.
- Good organizational and time management skills.
- Strong ability to multitask and problem solve.
- Ability to deal with sensitive information in a confidential manner.
- Strong attention to detail.
- Comfort level with software programs including Microsoft Office and Excel.
- Commitment to the mission of the UpCounty HUB in providing services in a respectful, culturally sensitive manner.
- Flexibility is required for this position
Responsibilities
- Collaborate with the HUB Administrator to respond to all HUB Communications: emails, Phone calls, and voice mails.
- Refer clients to case manager when needed.
- Manage and print accurate home delivery lists.
- Work with Hub Assistant to ensure home delivery to families.
- Works with HUB Managers and other community partners to plan community events, donation drives, and fundraisers.
- Monitors and reports on the changing needs of the community based on client feedback.
- Serve as the bilingual point of contact for local families affected by emergency situations & disasters.
- Successfully run and coordinate monthly diaper distribution.
- Record, store, and communicate all data to Managers.
- Attend community events when needed.
Benefits
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
