Community Outreach Coordinator (Louisiana)

CVS Health•Work At Home-Louisiana, LA

5d•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Community Outreach Coordinator develops, facilitates, and implements outreach activities, special events, programs, and presentations that support member education and health plan awareness within the Medicaid or Medicare population and the community. This person develops and maintains relationships with community organizations, while also maintaining marketing guideline compliance with the appropriate state's laws and regulations.

Requirements

3-5 years of experience with community outreach and/or event planning.
3-5 years of previous Medicaid experience.
Working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook).
Must reside in Louisiana.
Ability to work from 8am-5pm Central Standard Time, as well as to be regularly flexible beyond core hours, specifically on evenings and weekends.
Ability to travel 85-90% of the time within Louisiana, sometimes overnight.

Nice To Haves

Resides within a commutable distance of New Orleans, Baton Rouge, and/or Lafayette.
Previous experience utilizing social media in a community-based or marketing capacity.
Bilingual (English/Spanish).
Previous experience with developing, managing, and optimizing creative briefs and campaign workflows within Salesforce while supporting data-driven marketing and member outreach initiatives.
Knowledge of claims, CPT Codes, and QNXT.
Strong interpersonal and negotiation skills.
Strong organizational and time management skills.
Highly skilled at relationship building and maintenance.
Ability to work independently, including during travel.

Responsibilities

Ensures required documentation is in place for membership, leader-driven activities, and events.
Manages on-site event staffing, and handles any problems or emergencies that may arise, serving as the primary contact for sponsors and event providers.
Coordinates event logistics including reserving space, catering, communications, distributing materials, facilities support, and setup/breakdown for the event.
Creates and maintains a calendar based around community events, in order to assist the department with community and member awareness.
Seeks out and secures event sponsorship by building and maintaining relationships with community contacts.
Prepares formal presentations for potential sponsors and members.
Conducts new member orientations and leads engagement events and activities.