Community Outreach Coordinator

Fort Collins • LaPorte, CO

1d • Onsite

About The Position

Be the trusted face of Senior Helpers for our referral partners and the families they serve. Senior Helpers is a nationally recognized leader in home care and our success is built on strong, meaningful relationships with the professionals and organizations who trust us with their referrals. As a Community Outreach Coordinator, you’ll be the key connector who strengthens those partnerships, ensures exceptional client experiences, and represents our mission throughout the Front Range community. This role is ideal for someone who loves networking and relationship building AND brings the process discipline to document, follow through, and deliver consistently. You’ll need both halves: the relational energy to open doors and the analytical rigor to keep them open. Northern Colorado's close-knit professional community means real visibility, genuine relationships, and meaningful impact from day one.

Requirements

• Minimum one year of professional experience in business development, marketing or similar role
• Demonstrated ability to build trust quickly with hospitals, rehabs, senior living communities, physicians and other community referral partners
• Equally comfortable in a referral partner conversation and updating a detailed care plan: you bridge the relational and the procedural
• Process-oriented: you follow policy, document accurately, and take pride in getting details right the first time
• Strong communication skills and the ability to adapt to different personalities and environments
• Ability to speak about Senior Helpers’ services in a compelling, mission-driven way
• Skilled problem solver who thrives managing multiple priorities in a dynamic environment
• Comfort attending events, trade shows, and community activities
• Basic understanding of brand representation and referral-based growth

Nice To Haves

• Experience in home care or similar senior setting a huge positive

Responsibilities

• Grow and maintain referral relationships by engaging with hospitals, rehabs, senior living communities, physicians, and other community partners
• Represent Senior Helpers at trade shows, networking events, and community activities, positioning us as the preferred home care provider
• Identify new referral sources and nurture long-term partnerships through consistent outreach and follow-up
• Conduct client assessments including intake, care plan development, and recommendations for additional community resources
• Guide new clients through onboarding, including caregiver introductions, first-day check-ins, and 30-day follow-up visits
• Ensure client and family satisfaction, collaborating with internal teams and family members to resolve concerns
• Visit clients on a rolling 90-day schedule to assess service quality, update care plans, and support evolving needs
• Use Senior Helpers’ LIFE Profile tool (a structured assessment tool) to identify opportunities to increase or adjust service hours based on changing client needs
• Support client engagement activities, such as sending birthday cards, grief baskets, and other thoughtful touches
• Support caregiver recruiting efforts, including interviewing and hiring in collaboration with operations leadership
• Perform additional duties as needed to support operations and client care

Benefits

• Medical, dental, vision, life insurance and many other benefit options
• Work-life balance days once per quarter, your birthday off, and flexible schedule support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed