Community Operations Coordinator

Cohere Life•Prescott Valley, AZ

About The Position

Cohere is hiring a Community Operations Coordinator for Jasper, a master-planned community in Prescott Valley, Arizona. The coordinator supports day-to-day community operations, assists residents, coordinates administrative processes, and helps maintain community standards. Working closely with community leadership, the role provides responsive service to residents and stakeholders and helps ensure operations run smoothly. The position combines administrative work, resident interaction, operational coordination, and problem-solving. Responsibilities include coordinating community activities and communications, tracking operational concerns, supporting compliance and architectural review processes, assisting with property transfers, and collaborating with residents, vendors, contractors, and team members. Occasional evening and weekend work is required for community meetings or events.

Requirements

At least 3 years of progressively responsible experience in customer service, administration, and/or operations management.
Experience coordinating meetings and working with committees, volunteers, or other stakeholder groups.
Strong organizational skills and the ability to manage multiple priorities, maintain accurate records, and follow through on commitments.
Excellent written and verbal communication skills and a professional, approachable, service-oriented demeanor.
Ability to navigate sensitive situations, address concerns diplomatically, and maintain composure during challenging conversations.
Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint, and ability to learn community management software.
Strong attention to detail, sound judgment, and a collaborative approach to problem-solving.
Genuine interest in supporting residents and contributing to a positive community experience.
Ability to work a flexible schedule, including occasional evenings and weekends for community meetings or events.
Valid driver's license, acceptable driving record, and reliable transportation for community inspections and off-site responsibilities.
Ability to lift and move up to 30 pounds and remain on your feet for extended periods as needed.

Nice To Haves

Community association management experience.
Knowledge of community governance, amenities, and HOA operations.

Responsibilities

Coordinate administrative activities, special projects, community events, correspondence, and mass mailings.
Respond to resident and stakeholder inquiries in person, by phone, and by email, and ensure timely follow-up and resolution.
Track community operational concerns, coordinate with vendors and contractors, and maintain accurate records of communications and resolutions.
Assist with community meetings, operational reports, presentations, and other administrative needs.
Maintain organized and accurate community records, files, and documentation.
Interpret and communicate community governing documents, guidelines, and standards.
Conduct community inspections, document findings, and assist with covenant enforcement processes.
Work with residents to address compliance concerns through education, clear communication, and consistent follow-up.
Maintain compliance records and track outstanding issues through resolution.
Coordinate architectural application submissions, track reviews, and communicate with residents throughout the process.
Respond to architectural inquiries and ensure applications and documentation are complete and properly maintained.
Assist with property transfers, resale inspections, and disclosure documentation in coordination with the Accounting Team.
Maintain accurate records using community management and property transfer systems.
Assist with coordinating routine and preventative maintenance of community assets.
Support community communications, including website updates related to operations, meetings, and governing documents.
Collaborate with community leadership, team members, vendors, and residents to address operational needs and improve processes.
Help create a positive resident experience through responsive service, thoughtful communication, and a team-oriented approach.

Benefits

Medical coverage available on the first day.
Employer-paid dental coverage.
Vision coverage.
401(k) retirement plan.
Employer-paid life insurance, AD&D, and long-term disability coverage.
Pet insurance options.
Employee Assistance Program with mental health, financial, legal, and family support resources.
Travel assistance and identity theft protection.
Complimentary will preparation services.
Generous paid time off.
16 paid holidays each year, including a Birthday Day and Volunteer Day, in addition to PTO.
Professional development and growth opportunities.