Community Office Assistant

UMH Properties Inc • West Lafayette, IN

3h • Hybrid

About The Position

UMH Properties, Inc. is seeking a Community Office Assistant for its Woods Edge community. The purpose of this role is to support the Community Manager in all duties required to keep the community running smoothly and to ensure UMH standards are consistently maintained for residents and employees.

Requirements

• Strong customer service skills and the ability to provide the UMH standard of service.
• Ability to work as part of a team as well as independently to complete job duties.
• Strong time management and organizational skills.
• Willingness to attend periodic trainings on procedures and laws as they pertain to the job duties.

Responsibilities

• Assist the Community Manager with collecting rent.
• Assist the Community Manager with the process of selling and renting of homes.
• Support efforts necessary to regularly inspect and maintain the community to consistently provide an attractive, clean and safe place to live.
• Help enforce community rules and regulations.
• Assist with supervising of maintenance staff.
• Maintain working knowledge and application of the Americans with Disabilities Act as it pertains to various aspects of the community.
• Maintain working knowledge and application of the Fair Housing Act and other local laws as they pertain to the sale, rental and financing of homes in our communities.
• Assist with monitoring rent payments and take action to ensure timely rent payments by residents.
• Follow UMH rent collection procedures.
• Learn and adhere to state specific guidelines on commencing eviction actions against residents who are delinquent in paying their rent or in violation of community rules.
• Answer phones, take messages, coordinate with Community Manager on responding to resident needs.
• Interface with residents, applicants, contractors and outside vendors.
• Input checks into the Rent Manager System.
• Enter bills for the community into the Rent Manager System.
• Organize and file electronic and paper documents.
• Clean and organize the office on a regular basis.
• Communicate professionally and respectfully with coworkers, managers and community residents.
• Closely follow UMH procedures for managing the community.
• Consistently meet UMH standards for quality and safety.
• Perform all other responsibilities that may be necessary to fulfill the duties associated with the position or as may be assigned.

Benefits

• Competitive wages with options for annual bonuses and pay increases
• Sales positions include the option to earn commission
• 401(k) retirement savings plan with company match
• Generous paid time off
• Company-paid life insurance for full-time employees
• Medical/Rx, Dental and Vision insurance
• Voluntary benefit plans: Disability Insurance, Accident Insurance, Hospital Confinement insurance, Life Insurance, Critical Illness coverage
• Pet Insurance
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees