CA-WA Community Mortgage Bank Sales Consultant (SAFE) -Bilingual Spanish

Wells Fargo Bank•Huntington Park, CA

10d•Onsite

About The Position

Wells Fargo is seeking a Community Mortgage Bank Sales Consultant in Consumer Lending as part of Home Lending. The role is based within assigned bank branches and originates mortgage loans. The consultant works with branch leadership and employees to build knowledge of mortgage products and processes, while serving customers throughout the mortgage origination process. The role requires bilingual Spanish/English speaking and reading proficiency and SAFE registration at employment. Ongoing employment is contingent on meeting SAFE and Loan Originator regulatory and background requirements. The consultant contacts existing and prospective customers, identifies their needs, explains Wells Fargo Home Mortgage programs, and offers mortgage products suited to clients. Responsibilities also include processing mortgage applications, reviewing rates and terms within guidelines, maintaining proactive customer communication, and partnering with fulfillment teams. The consultant must follow company policies, underwriting and compliance requirements, stay current on mortgage industry trends, and build visibility for Wells Fargo Home Mortgage in the assigned market. Compensation includes an hourly base pay rate that meets or exceeds applicable minimum wage requirements, with the opportunity to earn additional commission. Eligible employees may access Wells Fargo benefits. The posting end date is December 20, 2026, though the posting may close earlier due to applicant volume.

Requirements

At least 2 years of sales experience, or equivalent demonstrated through work experience, training, military experience, or education.
Bilingual speaking and reading proficiency in Spanish and English.
Willingness to travel.
Must take and pass the required Spanish language assessment.
Reliable transportation.
Ability to work nights, weekends, or holidays as needed or scheduled.
Meet Consumer Financial Protection Bureau qualification requirements for Loan Originator positions and comply with related Wells Fargo policies, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
Meet ongoing regulatory requirements and any additional screening that may be required.
SAFE registration is required at the time of employment; Wells Fargo initiates the registration process after the employment start date.

Nice To Haves

At least 2 years of mortgage retail sales experience.
Expertise in general lending products and overall mortgage industry experience.
Experience with retail residential mortgage purchase fundings over the past 12 months, primarily referred from established local or external sources.
Established relationships with diverse realtor organizations and affordable lending nonprofits in the assigned market.
Experience with community loan products, including specialized LMI mortgage solutions, lender-paid assistance programs, and third-party assistance programs.
FHA/VA and conventional loan experience.
Knowledge of sales prospecting and generating referrals.
Experience educating clients on various mortgage purchase programs.
Experience developing and cultivating professional relationships.
Customer service experience.
Basic Microsoft Office skills.
Excellent verbal, written, and interpersonal communication skills.
Ability to provide leadership through coaching, training, and mentoring.

Responsibilities

Sit within assigned bank branches and originate mortgage loans.
Collaborate with branch leadership, participate in branch huddles, and mentor and coach employees to increase their knowledge of mortgage products and processes.
Conduct outbound calls to existing and prospective customers about mortgage loan products and complete related tracking activities.
Understand customer needs, provide high-quality service, explain Wells Fargo Home Mortgage programs, and analyze and offer mortgage products suited to clients.
Process mortgage loan applications and review rates and terms within guidelines.
Maintain client satisfaction and quality through timely, proactive customer communication.
Pursue Wells Fargo training to increase knowledge of products, policies, procedures, and underwriting requirements.
Follow policies, underwriting requirements, compliance requirements, and loan procedures.
Collaborate with fulfillment partners to meet client needs throughout the origination process.
Stay informed about mortgage industry trends and developments in the assigned market, and maintain visibility for Wells Fargo Home Mortgage in the marketplace.
Perform miscellaneous duties as needed and required.